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Booking.com / hotel reservations

The site said I could pay at the hotel but my credit card was charged. I specifically chose the hotel because I could pay when I arrived. I called Booking.com and they said it was a prepaid reservation. This is not true because this was not my first time making reservations through this company. Very disappointing. The person I talked with Booking.com was not helpful. He pretty much dismissed my concerns.

La
Jun 06, 2018

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