Booking.com — charge not returned
On May 9th I booked a room at the Comfort Inn in Kent, Washington.
Check in May 16th, check out May 17th.
When I looked at the confirmation I noticed that I had accidentally booked the room in the city of Kent - OHIO and not in Kent - Washington State.
An honest mistake. When I asked to cancel and return the money so I could rebook in the state of Washington I was turned down.
You collect money for services NOT rendered, that is unethical.
Booking number: 1128.647.140 PIN 4903
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