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Bonham Texas Murphy Oil / This store is not honoring their in stock guarantee

1 United States Review updated:

Bonham Texas Murphy Oil. This store is not honoring their in stock guarantee.

The older female (manager) on July 7, 2009 stated she was not honoring the in stock guarantee because she did not honor enough product, Smokeless tobacco. She stated the in stock guarantee is only if they run out and not honored if they make the mistake in ordering not enough products. I feel this is wrong, she must be pocketing the $5.00 for each customer and making her a tidy profit. This is the only store that has this policy that I have ever encountered. Someone needed to check into this. You are loosing customers and getting a bad reputation.
One very upset customer.

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Comments

  • Th
      23rd of Nov, 2009
    0 Votes

    murphy at azle tx has same problem because the skoal pouches are on sales 5 at the price of three. but they try to never have 5 of any one flavor. we are talking about over 7 bucks at today's prices.

  • Ch
      8th of Oct, 2012
    0 Votes

    Same problem in Houston Texas with grizzly wintergreen long cut said as long as they had a wintergreen in any variation Pouches or fine cut they couldn't honer the guarantee.

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