[Resolved] / Overcharged / fees misrepresented

Ar Sep 02, 2014 Review updated:
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Bonanza advertises seller fees of 3. 5% for all transactions under $500. My one and only transaction they charged me 8. 63%. Sale price was 17. 72. Fees owed is 1. 53. I emaile them and i am waiting for a response.

  • Resolution statement

    This complaint was made in haste and was the result of a misunderstanding on my part. I forgot that Bonanza has to charge extra fees for items sold through Google stores where my item was purchased from.

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  • Ar
      Sep 03, 2014

    I am the original poster of this complaint. I would like to retract my complaint. The reason I was charged 8.63% instead of 3.5% is because my item was sold through google stores which requires a higher fee. I was aware of this when I set up my account but simply forgot about this detail which is why I thought I was being overcharged which I am not.
    Bonanza repplied to my email within 24 hours and clarified this issue for me.

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