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Blink Fitness

Posted: Nov 12, 2015 by    

They take cancellation fee if you want to cancel the membership before its expiry date

Complaint Rating:  0 % with 1 votes
0% 1
Contact information:
78-14 Roosevelt AveJackson Heights, New York
United States
I have attended Blink Fitness and had the membership in their fitness club. Couple of months ago I warned them that I would cancel their membership soon, because I would move into new apartment. The manager told me that they would return some money back and he asked me to come when I would be ready to cancel the membership. After the cancellation, this company charged me twice and it turned out that it was cancellation fee. But the manager hasn’t informed me about it before.
Complaint comments Comments (6)    Updated: Complaint country United States Complaint category Health & Beauty


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A  28th of Jan, 2016 by    +1 Votes
Same problem
They charged me three time after canceled
N  8th of Feb, 2017 by    0 Votes
Blink is full of ####. I called blink customer service and they told me that I would have to either cancel through mail or go to one of their members clubs to cancel. When I went to the location they told me I had to pay $30 to cancel, I told him I'm not paying that and I would cancel my credit card so they can't charge me every month. I then contacted member service again and they told me the cancellation fee was $60 they need to get their story straight which one is it?
N  7th of Jun, 2017 by    0 Votes
Sigh. So, here's the deal with Blink/Equinox Memberships. The Gray is the one that gives you privileges at just one location...the other plans give you access at other locations, say near your office and home. Here's what's in plain English on the website:
1.) If you cancel, by signing up, you already agreed to give them 45 days notice...so they can charge you two months membership if you cancel after the 15th of the month, since they hit you up on the first.
2.) Blink charges an Annual Overhead fee, that goes to the operating budget and maintenance. Depending on when you cancel, (say after your anniversary) they can legally hit you for that on the way out.
Read your contracts before you sign, people!
N  1st of Aug, 2017 by    0 Votes
Blink Fitness customer service are liars. Each person gives you a different cancellation fee, pro-rated fee etc. When I signed up, I was not told that a $60 fee would be charged if cancelled prior to a year even though I asked all those questions. This is a terrible way to conduct business. Face the reality of these scammers as the majority of people do not read those electronic agreement that they have you sign. The customer service staff are liars and deceitful. I would not recommend this gym to anyone. I also plan on making a complaint to the better business bureau.
A  13th of Sep, 2017 by    +1 Votes
They emailed me and said that they would cancel my membership as a courtesy and when the first came they charged me $60. I have been emailing them (because there is no # to call) and still no response. I am taking it to the BBB and they will be giving me my money back.
A  13th of Sep, 2017 by    0 Votes
I had an issue with them and they stated they would cancel my membership as a courtesy and still charged me on the first. I have been emailing them every day and still no response and am told there is no # to call for member services. I'm ready to show up at the member services office on park avenue as well as complain to the BBB

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