SUBMIT A COMPLAINT / Service and delivery

United Kingdom

Dreadful company. Do not buy anything from them. I bought a bed and was asked to book a delivery time. Then they just delivered it anyway and dumped it outside. Rain ruined mattress and headboard. Despite ringing / emailing several times, no response, no refund, no replacement. Damaged bed I can't use still on my garden. Have had to borrow a camp bed to sleep on and I have a disability. I think the problem is the shocking delivery company they use. Premier Deliveries, whose description of 'white glove' service bears no passing resemblence to the service you actually receive. I just want them to take the damn thing away and givd me my money back which I requested in the 14 day cooling off period.

Jan 20, 2017

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