You may be right. Perhaps there is a possible class action there, if more people had the same experience. They have millions of customers, so we may be talking vast amount of money arising from the attempt to improperly charge $15 to each account.
MasterCard from Barclay's has been forced onto Bank of America customers, but I predict that we will be leaving both the Mastercard and BoA in droves. I have not had the same experience, but want to share another one. I have thousands of dollars in available creit. I attempted to purchase an airplane ticket, this morning. I got the message on the BA board that my card was rejected and to contact the provider. I called. Spent 10 minutes on line, having confirmed the authorization, was told that everything was taken care of, tried to purchase again, same story, only in the interim the customer rep hang up on me. I called again. We repeated the routine. Finally, I bought the ticket using a different card. An hour later my attempt to pay at a restaurant (less than $40 check) was rejected and I wa stold my card was cancelled. I used another card and called the customer service again. They kept me on hold then apologized profusely and told me that the card was usable. Later in the afternoon, I attempted to use it in a grocery store. The bill was $39. The payment was not approved. I used my debit card. Wjen I called again, I spent 42 minutes first with another incompetent customer rep, who sounded drank, but perhaps was just poorly trained, then with a supervisor. The latter took 30 minutes to purportedly correct everything. We'll see. If my next attempt to use the card is rejected again, I will just pay it off, cut it up and move my money to another bank altogether. What is the point of having a credit card, when you cannot purchase an airline ticket. At a minimum, they should have advised us, when we were forced to switch to this incompetent provider, that we should call in advance of buying anything on line. O.K., I vented. But I think that it would make sense to have customers react en mass to incompetent institutions. God knows they cost us enough.