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did not return to lender my student loan when I withdrew
I took 4 classes total. I withdrew from the school after the fourth class because the classes were bogus. I was not learning anything. I was writing papers without any real direction. Now don't get me wrong, it wasn't that it was impossibly hard. I was getting all A's but I was not learning anything. All that I was doing was writing papers and quoting other peoples research. When I withdrew I received a notice that they only returned half of my student loan for the year.
THE FOUR CLASSES COST ME OVER $7000.00
They will not return my calls and place me on hold then disconnect me every time I call to dispute the charges.
Do not go to this scam of a school. You will learn nothing and they will over charge you.
I am looking for a class action lawsuit against them for the money that they stole. Please contact me if there is one or if you know of any way to get them return the correct amount of money to the lender. I understand that school does cost but this isn't Stanford, $7, 000 for 4 classes is outrageous.
The complaint has been investigated and resolved to the customer’s satisfaction.
never recieved diploma
I completed my associates degree in May 2008 and after sending in the paperwork five different times still have not received my diploma. The quality of the courses was very poor and many of the instructors did not even bother to respond to any questions I had. I am in the process of contacting the State's Attorney to see what charges can be filed against...
Read full review of University of Phoenix [UOPX] and 6 commentsfraud and cheating
I began going to Axia College of University of Phoenix in late August of this year (2008). I chose an online university because I would be able to essentially go to college with my fiance, whom also started at Axia at the same time. I had already spent two years at a local university in a major I did not continue pursuing; I had high expectations for this university.
My fiance had the first problem that we encountered with the university. He was told he would pay nothing for his education by our enrollment counselor (we had all of the same counselors), because of his financial situation. I questioned this because it sounded extremely fishy to me. I called our financial counselor and asked him time after time to please tell me whether or not my fiance would have to pay ANY money.
Only after I asked him, 'So, will he owe anything after he gets his degree?' did he admit that yes, he would have a six month period in which to pay off the loans. Until this point, our counselors had told us that my fiance would be covered under grants only. (I have never been sure how the financial aid system worked, but I had always heard that students would have to pay off loans after their degree at the very least. I have never used financial aid, so I am not familiar with it.)
My first problem was with an instructor in my first block of classes (a block is made up of two classes for a nine week period; it is comparable to a semester or quarter in other college terms). This instructor graded an assignment I turned in, and in the feedback, she told me that I did not include something within the assignment and that is was a requirement.
I replied to her feedback and asked where I could find this requirement, as I included everything that needed to be in the assignment that was mentioned by the syllabus. She admitted that it did not mention it in the syllabus, but began to question my position as a student because I did not have critical thinking skills. I was confused by this, and replied once again that I thought critically within the assignment, but whether I used critical thinking skills or not, I could not magically know to include this 'requirement' if it was not, indeed, a requirement in the syllabus. This went on and on, and I contacted my academic counselor to ask about the situation. To make a long story short, my counselor could not help me with the problem but told me that if my grade was more seriously affected by this, to let her know.
In the second block of classes, both of my instructors were very late getting back to me or any other students when we left questions or concerns. In one class, my instructor did not answer the questions of four different students (whom all had the same question) until the day after the assignment (that had sparked the question) was due.
In this case, the question was about a program the students had to use to take a math quiz, and I answered these student's questions the night of the assignment because I had used the same program at the other college I had been to. I cannot imagine what these other students would have went through if I would have left it up to the instructor to answer.
In my other class, a more extreme case happened. I left a question about that Sunday's assignment (critical for me to know in order to complete it correctly) on Tuesday. My instructor responded the next day (but over 24 hours later; Axia has a 'requirement' that instructors must respond within 24 hours or until their next office hours), saying that he would 'appreciate it' if I read the syllabus because it can answer many of my questions.
I responded, copying and pasting the syllabi's explanation of the assignment (that did not include the answer to my question), and asking him, 'Did I miss something here? I asked you this question because the answer is not stated in the syllabus.' That post was in the forum less than an hour after his original response.
I posted twice more on Thursday, before this instructor's office hours and after, reminding him that it was over 24 hours and I clearly needed help. I posted three times on Friday after no response, still; twice more to my instructor, and once to the other classmates, asking them if they knew something I did not. I posted again on Saturday, the day before the assignment was due and five days after my original question.
After no response from my instructor, I called him, although he did not have office hours on Saturday. When I told him that I could still not find the answer, he seemed surprised. 'Really? It's not in there?' I said, 'No, and I responded to your post multiple times. I copied and pasted the syllabus so you could see that it is not in there.' He responded, 'Oh, well, I'm very busy with my other job. I work with computers.' I respect that this man has another job, and that he gets paid little to do his at Axia. However, I was paying a lot of money to go there, and expected an education, as they promised.
After all this (I finally received my answer, five days late, over the phone), I asked another question of this instructor. After seven days with no response, I took it to my academic counselor. (I had emailed and called numerous times about this instructor.) Another long story short, she could not do anything more than submit a ticket into Academic Affairs; after no improvement, I researched the Academic Affairs department's phone number (it is not readily available anywhere on Axia's website, and it took me an hour to find it online. If anyone needs the number for whatever reason, the number to Cal Cohn, the current Director of Academic Affairs, is [protected] ext. 34132). Before I called it, I decided to withdraw from the University of Phoenix to end any further problems.
I am aware of everyone having problems with this university. I found their numerous reports on this very site within my first week of going there. However, many problems were with financial aid (which again, I do not receive) or with instructors not replying (which I had not had problems with yet), and I wanted to get this degree so badly that I hoped my experience would be different.
My main problems were with instructors that should not be instructors, period. I had one satisfactory instructor out of four; although this is not a long grace period for me to base this on, I think three less than satisfactory instructors out of four is enough to prove to me that I am not getting what I pay for here.
Thanks to another person's [redacted] on this site, I found the Official Withdrawal Form that I have already printed off tonight and am going to fax to my financial counselor tomorrow. The web address for this is axiafaw.phoenix.edu, and you must sign in (it is the financial aid website, so if you do not have financial aid, you have to register just for the site, as I found out tonight) and find the form.
Print it out, fill it out, and then send it to your financial counselor. I would highly recommend reading your state's official refund rules in the Academic Catalog. There is a refund called a pro rata refund that a student is eligible for if 60% or less of a course is completed.
I am sorry for the long report, but I want everyone to know, who reads this, that I am just another person whom is extremely dissatisfied with Axia's ability to exist.
The complaint has been investigated and resolved to the customer’s satisfaction.
This sounds like the EXACT SAME thing that I went through, same time too, 2008. We might have even been in the same classes. I was told the same promises, wasn't even told that it wouldn't be UoP, but this "AXIA College" thing until AFTER I had gotten the financial aid, grants, and loans. Got the first semester of BS courses done, started with the next two, had so many problems and realised I was being jerked around for that government educational money, and dumped them. A "Critical Thinking" class? A course on how to write a paper? Seriously? $1,200 to "learn" how to WRITE A PAPER?!? The instructors acted like it was just some forum on Reddit they were helping with, materials were outdated and weren't synced up in places.
Yea, I had your experience, really wish I would've put that $5,000 in the local community college and gotten the full degree I was looking for and one that would be worth more than the paper it was printed on.
They are scammers. Plenty of withdraw and deposit issues. Every time you will call their support, they will tell you some bad time stories. I deposited $8,500 till now not reflected in my trading account, they said the deposit is instant but it will take 24 hours, people have lost so much in binary options and Crypto currency, many traders have failed to withdraw their funds and profits made from binary and crypto currency options, Thank God who made me to get back my money from so called scammer, i was recommended to a funds recovery expert Mr. Federico Polanski when i contacted him i didn’t believe he and his management could get back my money because i have been scammed a lot already and didn’t know what to believe, but give it a try and i was able to get back my money. i will advice you to feel free and contact him via his email address: federicopolanski198@gmail.com and he will help you on step how to claim back your investment back from your scam broker
Predatory school. Preys on the poor. I wonder if their are any real teachers. Attended this school in 2008 it was a scam. I have owed 10, 000 dollars since 2009. I have paid a 1000 plus very year since then. So I have been paying this debt for 11 yrs totalling around 11, 000 dollars. I still owe 7000 dollars lol I know its really crazy but true. I have filled with the bbb and also with attorney general. I also have paperwork from a court case that has been going on for 5 years. Do not use this school unless you hate your credit and love giving away your money for nothing. NEVER had a worse experience in my life than this school.
I started Axia back in 2005! Injured out of work as a single mother I decided to finally start taking some classes in criminal justice. Here it is 12 year's later and I'm still in debt, having tax returns taken from me from all these loan's I didn't know I supposedly signed for.. I'm still in about $28, 000 in debt after the $15, 000 they've already taken from me and no degree! The bad part is the waste of my time, money and still not actually having a degree that would ever be considered accredited. I'll be sending out several letter's to not only get these loan's discharged but I'll be suing for every single dime they've taken from me, destroyed my credit and ultimately my entire future. I couldn't even get back into a good school! My credits weren't transferable and I owed too much money to get any sort of financial aid. I am livid to see that people are still being taken advantage of just as I was. It's frustrating as hell to say the least and they need to be stopped. They need to pay back every single person they've screwed over. I found out what they were about sometime in late 2006. I filed paperwork for a temporary medical leave as I needed shoulder surgery from the work injury and I clearly wouldn't have been able type. Well they put me in 4 classes any how, said they never got any paperwork from me or my doctor which I know is crap. Sent me to collections for those classes as well as failing me! Don't waste your time or money with this so called school or any related to it. You'll regret that decision the rest of your life. I'm now 38 year's old and I'm a full time mom... it's not where I saw myself by this age!
I have been faithfully attending Axia to persue my IT- Visual Communications degree, and finally the big day was coming! For 3 months I recevied postcards, emails and calls "you are graduating, commencement is coming!" I finish my last class, get my A and excited I schedule myself for a commencement walk, and order my cap and gown. Then the silence starts... I email asking when I can get my degree released, and I get a message that it could be up to 6 weeks until the diploma application becomes available. I wait. A week ago, I log in to my ecampus and the app is live. Excited I start going through the screens and get an error that I am suddenly 3 credits short. I email my counselor Andrew, and I get an email back stating "dunno how we missed that. But we did." I'm advised to take another class. I ask to escalate as I think it's unfair to tell me I'm graduating for months on end, when I'm short an elective. I get Andrew's manager's name and leave a voicemail on her line that I'm confused. I had 60 credits and suddenly I don't. I called and spoke with another gentleman and I asked "why was I allowed into my core classes MISSING that elective?" his response "it should not have happened." So I resign to take a class. I apply for my tuition through work, get a class scheduled with another counselor, because Andrew told me "it's not that I'm ignoring you, it's just that I have 300 other clients (my response "oh I completely understand, I have 91.2 million customers I have to deal with at any given time during my day." *note - he's quite cheeky...*) Then here's where it gets really muddled. I finally hear back from Andrew's supervisor. She states upon a review of my courses, they show an unapplied MAT 100 class from a local college was removed from my credit list. She says she applied it, and I'm complete and that she will have someone mail me an app to get the degree printed. Excited I reply back to my financial advisor that I won't need the class afterall. She replies back demanding to know who I spoke with and that now they are trying to figure out if what I was told was true. I hear nothing the rest of the day. Today I email in asking when they would mail me my app packet to release my degree. I get an answer back that my credits were forwarded to the board for approval. And that although they show its a college level course they don't have the final say. So I call Cindy the manager of Andrew, and ask for clarification. She then advises me that there is a dispute. Univeristy Services says MAT 100 is remedial and rejected the course. She states in Osiris (some accredation system they have) that they show that MAT 100 is equilvalent to their MAT 101, and is a college level course. So it is forwarded for dispute. I still have no idea what my status is. I know this though. I feel misled. I should never have been told I was done. I have a cap and gown sitting in a box, and a cancelled commencement. My family is devasted, and I'm frustrated to the point where I just want to give up. My point is: why wasn't I audited sooner. Why wait until the last classes are done? I hardly had a relationship with Andrew when I think back. He never checked in with me, never emailed, never tried. Somehow I feel I was just passed through. I even asked Andrew "why was I approved to join the BA IT program in August with a missing class?" his response "you can be accepted without a complete degree. You would simply make up the 3 credits, however it would not count towards your Associates degree." So had I not logged in, I would have gone on blindly into a BA program, never knowing I was cheated out of my AA degree. I share this story because I feel that my file was not handled properly. I am okay with taking another class. I am NOT okay with being made to look like a fool. My family with the tickets for graduation, my coworkers announcing to 40 peers that I graduated and finished my degree, and most of all feeling that I did something wrong. I have a 3.77 GPA. And no apology from anyone that this happened.
THIS SCHOOL DOES NOT CARE ABOUT THE STUDENTS
ANYONE WITH LEGAL ADVICE PLEASE POST
FBI AND AMERICAN GENERAL PLEASE HELP US THIS SCHOOL IS A SCAM
AXIA IS A SCAM AND DON'T GIVE A DAMN ABOUT THE STUDENTS ALL THEY WANT IS MONEY. BEWARE FBI AN AMERICAN GENERAL PLEASE LOOK IN TO THIS SCHOOL THEY ARE FRAUD...
This is a awesome College! I have gotten my A.A, B.A, MBA and DOC Degree from this college!
I think Axia sucks and they all lie, but they keep getting away with it because a few are given diplomas the rest of us to bad. I would never recommend this school to anyone and I don't care what anyone thinks. I had to deal with the lies and more lies and yes I think Axia should be shut down.
misinformation, deceitful enrollment tactics
I enrolled at the university of phoenix's axia college. I was told that FAFSA would pay for most of the bills for my school and that I wouldn't have any lab fees. Then I checked out a bill for 2000k+ for just the two classes I was taking. I was misinformed and mislead to to believe that I would pay just 2800 (quoted price) for the whole year of schooling and that it was a great learning experience. Then I started my first day. The whole process is disorganized and misleading (totally misleading, they lied and then avoided phone calls). I'm currently in the process of dropping my classes and trying to cut ties with this "school"
The complaint has been investigated and resolved to the customer’s satisfaction.
My sister and I both attend Axia and have had few issues. We both make great grades, and while at times it is difficult to get ahold of couselors or advisors, they always return our messages. Federal aide has been slightly confusing, but we receive statement for our college loans, and we receive our pell grants, which cover a great deal of our schooling. Online school, is a huge investment. I would not recommend it for anyone who is not easily self taught or is in a bind. There are many challenges, but I really enjoy this school. It is very important to be aggressive with questions you have. Don't be afraid to let advisor's phone's ring non stop and their message box fill up. I am going into my second year, and so far so good.
I would have to agree with the person making the complaint 100% this school is not on the up and up I myself have some issues with this school, they are lying to get enrollments for the school saying that they offered the RN course and you can take the clinical at a local hospital then later they say that that was not discussed. They also give you instructor's who do not respond to you when you ask questions I went to this school as you said for 3 weeks without a counselor so I had no idea what was happening in this school. I think that a class action suit should be brought against them and show these people that they are not above the policies and procedures they are supposed to uphold. These schools are designed to help someone who is not in the best of situations to become self sufficient in a way that they would have the ability to take care of themselves and their families, if I spend 4 years in a 2 year program because you keep failing me so that you can stifle out federal funding from the government how will this become possible? I would suggest to you that we do not allow this school to do this to us we have so many agencies that can be contacted if we do not tell on this school then they will never know what they are doing to us.
Torna Browne tornabrowne@yahoo.com
University of Phoenix is eager to review comments of deficiencies from its students and works diligently to review and improve areas identified. Furthermore, students are encouraged to work directly with their campus to resolve their issues. After working with the campus, should further attention be necessary, students may contact the the Office of Dispute Management (ODM) for assistance. To pursue a specific issue, call 602.557.5566. We will also have one of our staff members personally reach out to you to help you work through this situation.
not teaching anything, lied about cost
I am currently enrolled in this on line school and in my second class. They do not teach you, they give you questions and make you research everything. They say you are recieving a bachelor's degree yet you have to attend four years...not to mention other thing that they do not tell you before you start. I would not recommend this for anyone! Now I must figure out how to get out and find an appropriate college.
UoP online is for people that need the paper but don't have the time or background to complete a real degree. They sell diplomas for the most part.
Uh duh...a bachelor's degree usually takes 4 years unless you are transferring in an acceptable amount of credits from an associates degree.
And the laws will vary per state. So did you do your research before you even signed up. It sounds like you want everything handed to you on a silver spoon.
I graduated from UOP and it was absolutely a grand experience. I met so many people. I went to a ground school. I would go to finish my grad degrees but suffered brain damage from a coma and can't attend now.
You are accountable for reading the guidelines, policies and all about the process before you sign the contracts. I never had a problem with funding or anything.
Yes John I know, we are going through the same. And if you don't post attendance they will kick you out because they need certain posting attendance or the government wont give them ###. It is all money involve
UoP counselors are mother###ers. They're lying ###s!
If you do not plan to do research then you will not learn in any college you attend. University of Phoenix is a fully accredited College, if you do not like it and have completed enough class to get credits your credits will be transferred to any other accredited college (meaning they will accept them) UOP is utilized by the US Military for it's officers overseas and has a great reputation. Also, Associates degrees take two years, a Bachelors four...if it takes you less than four years to get a BA then you can be sure that your school is not credible, unless you're doubling up on classes or something.
scholarship fraud
If you are thinking about attending the University of Phoenix, DON"T! It is a rip off!
They pride themselves on being "a university for working adults" when all they care about is getting their hands on YOUR money. Their financial aide department is a joke! They advertise for students to apply for scholarships, which is a total fraud! I applied for a scholarship and was awarded a 4-year $50, 000 scholarship to UOP only to have it taken away from me, two weeks later, because UOP does not award scholarships to doctoral students. No where on the application did it state that the scholarship was for bachelor or master degree programs only. So, from telling everyone in my family and my employer the great news to now being totally humilated and too embarrassed to say "Oops, it was a MISTAKE". The way I see it, due to someone else's mistake I should not have had to suffer the consequences. I should have been able to keep the scholarship! So BEWARE...don't fall for their scams! Also, the professors are not willing to work with you nor are they understanding when life throws you curve for example, going into labor and being hospitalized for two days due to complications. In their eyes, that is no excuse and you should have been better prepared followed by a non-passing grade and put on academic probation.
Beware and remember your just part of a quota! sucker!
I agree Do NOT go to THIS SCHOOL because its a TOTAL RIP OFF>>>>>> Your money is ALL they want and YOU are ONLY another NUMBER! MASSIVE LIARS and NEVER give that person out in the store your telephone number because then the CALLS WILL NEVER STOP UNTILL THEY HAVE YOUR MONEY!
i just got done with my with my first set of classes and took the finals and with one of my finals she accused me of cheating i have not cheated never would cheat ive tried calling my academic counslor and she wont return my calls
I too am a student at the UOP. I feel it is odd that I can never reach my finical advisor when needed. So now I'm looking for people that may have experienced the same thing . I wrote the president because they seem shady.
Thank you for your assistance! I really appreciate it. I will contact my local Better Business Bureau and forward the email. I am very frustrated with this issue, and I can not drop out and attend another school because I will then have to pay all that money back first and I can not afford to do that!
First report them to your local Better Business Bureau. I also suggest you forward this
email to the school's P.R./Comunications office -- the address is
media@phoenix.edu. Be sure to tell them you've contacted an
investigative reporte who has reported on them in the past.
Don't stop if you don't get what you were promised.
These people appeared to be trained to lie, cheat, steal from students, especially the ones that are naive about schooling.
It's sad.
Good Luck to you
I am also having problems getting my refund, the left over after my classes are paid for. I failed a class and was short 3 credits(one class), so I completed my 3 credits for my federal pell grant to be released. My student loans went on and paid for my classes, the left over was $593. It has been credited for about a month now, but they still have not sent it out. I was told that my pell grant would be released on the 18, it has not been released. My new financial aid advisor has now told me it will go into processing by the 25, monday, memorial day, and that I will recieve it with in 14 days of the 25. This is the first time they have done this to me! I do not know what to do or where to turn them in at or even who to turn them into if they do not send it out.
Can anyone help me? or give me their advice?
I am currently a University of Phoenix online student and I agree with alot of the complaints I just read. I am currently having issues with the financial aid.
I have been enrolled at the the UOP since November 2006 and I have been at a grade point average around 2.8 but this is not the problem. I have had financial aid and student loans help me pay for school or shall I say I have lined the pockets of the UOP with thousands of dollars for my so called tution expenses.
So far since I have been there I have only received one refund from my financial aid package twice a year.
When I first started the UOP it took them 90 days for my financial aid to be received. I have been in nursing school in the past and it never took this long for fasfa to take a look at my application.
I was told that the refund of what was left after they took out for my next 4 classes will be sent to me in March 2007. Needless to say this is the only refund I ever received from them and it was small amount. Since 2007, I was told so many times that my financial aid was at the school and that it was being processed. But when I called to see when I will be able to receive a refund they always seemed to give an excuse why I am not getting
a refund. I did not fail any classes at that time (not until recently) so I know it was not my grade point average.
They would tell me you are only getting enough to cover your next 4 classes. I didn't understand this
how could they figure 4 classes costed almost $6, 000.00?
Now they are keeping me out of classes because of I am out of financial aid. The last time I filled out my financial aid my finanicial advisor told me not to apply for the loans at this time just apply for the grants.
I didn't understand that.
Well now I am out of money and they will not me take my classes until I figure out what I am going to do.
So I was wondering if there is anyone that could help me with advice? Do I just drop out of this school and go to a community college like the University of Wisconsin? Or a Technical College? Did I just waist 3 years of my life on nothing? Is there anything I can do legally?
Please help!
Diane DeBauche
not returning disbursed funds
Not returning money to lender even though i withdrew from classes. . . Messed up my financial aid at another college
Read full review of University of Phoenix [UOPX] and 17 commentsfinancial aid rip-off
When I enrolled at the University of Phoenix back in August of 2005, I then thoufh that it was the right college for me since I was working full time. Situations started to get shaky about a year later when I started receiving bills from the school. I let my financial aid advisor Betty Hamm know why was I receiving statements. She then told me that I didn't...
Read full review of University of Phoenix [UOPX] and 5 commentsmisleading information
The University of Phoenix talked me in to re-enrolling in their MFT Program. I told them I didn't think I could do the course work because I was still attending the University of Nevada Reno and working full time. I also commute one hour each way to work. They assured me I could try it for a while and it it was too much I could withdraw. Part way into the semester I could see I wasn't going to be able to do the program. I withdrew and then the letters, phone calls and harassment started. Although I received no credit, no school books and nothing but a lesson from the "School of Hard Knocks". I owed them over a $1, 000 for the use of the on line books and the portion of time I spent attending the class (probably 3 classes). I have been paying $30 a month towards the bill, but that is not enough to satisfy them so they have turned me over to collections and I am getting harassment phone calls. I have 28 Master Level credits from BYU and UNR and none of them were accepted by UOP. My adviced to anyone considering going to UOP is run as fast as you can to some other school.
terrible experience
I was a student of University of Phoenix. It began when I was pressured to sign up, instead of just calling for information as I first intended. I should have never signed up for this school. When I wanted to leave the school because I felt that I wasn't learning anything, they dared to fine me over a thousand dollars for classes I only took for a couple of...
Read full review of University of Phoenix [UOPX] and 5 commentsbad experience
This school is charging money for a diploma, not for teaching; I want a refund and an entity that would make them do the job they ought to do instead of just taking the money from people with the promise of a piece of paper.
For people that don't care about learning this its the ultimate dream; but I want to learn, I want to know, I want good service and help, guidance, be able to remember and talk about it in a nice professional environment.
University of Phoenix have not idea of any of this and they took my money.
Even the Department of education is unable to do anything...
If anybody have this kind of experience with this university, please contact me, I need more people to take this to court.
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm a service connected disabled Army vet and i got my gi bill Through the army.When University of Phoenix Would Two assignments I would have a question and it would take 24 hours for them to reply Or even get it. By that time The assignment that was given would be late And I would get a bad grade because of it.
I just finished my first year at UOP, and quit 2 weeks ago when I found out they were charging me almost 20, 000 a year for my associates on line, after they told me my whole degree would cost 20, 400. They did the same to my best friend, she found out during her first block of classes and told me. We both quit. Charging almost 40, 000 dollars for an associates degree I am earning from home is highway robbery. I even had a teacher who docked major points for a spelling mistake, but when she typed her discussion questions, she made mistakes too. I won't recommend this school to anyone, ever.
I currently attend university of phoenix in an online undergrad program. I started attending their in march 2010. I have had issues with getting help from anyone other than the counselor. I had attended local a community college and completed an associates degree from their. I transferred to a local state university for a year before started at university of phoenix. I had the hardest time trying to get my transfer credits waived. Has anyone else had a problem with this? I also had a prof which did not give me all the points for my final grade causing me to be put on probation. I tried to contact the prof multiple times with no response. I also tried to get my adviser to help me only to be told by him that there's nothing he can do. I have never had so many problems trying to get help for anything in the past. With university of phoenix I seem to not be able to get anyone to help me or at least give me a valid explanation. If anyone can help me by giving me some kind of advise as to what I can do. I'm not sure if I have a valid legal lawsuit but I am willing to do whatever it takes to get help with this. Please feel free to contact me my email is Mary_587@yahoo.com
I haven't had any financial issues, but this college doesn't teach me anything, i teach myself they just provide the site name and degree. This is stupid. I'm starting to wonder if I will even get a job with this degree.
Lars why did you have to send them your signed taxes?
I just finished my Masters at UOP, and I think I learned more then I did attending a traditional university for my undergrad. The work at UOP was not easy either. I had to write many papers and work on many team projects. As for financial aid, I only had 1 problem at UOP, but I ran into many problems at the state university I attended for my undergrad.
I just faxed uop my taxes signed today. I havent taken any classes or received any money from them. I had my suspicions of an on line degree. I went with it because the enrollment counselor stayed on my back and quite honestly it seemed to be a way to earn a degree while still maintaining my busy schedule. This is the first of these types of comments i've heard about uop and im wondering is it too late for me to cancel the process.
I go there Now and I have had problems with there financial department since day one. They give excuse after excuse about your refund check and many other scams they have committed. I know they are scamming me so what do I do?
harassing phone calls
I made the mistake of completing an online info request for the university of phoenix atlanta campus. I have asked them on six occasions to stop calling me at both my home and cell phone. I have even called and asked they delete me from their database. This is all to no avail. What part of do not call do they not understand? I would never agree to attend their university. Why don't they post their fees, tuition, etc. On their website. When i asked the representative, she wouldn't answer my question. Why not? Sounds like a scam to me.
If i had a wild guess, they probably have exorbitant fees and tuition. Do yourself a favor and pick a reputable college.
I am contacting the accreditation board and file a complaint. Not that it will do any good but at least i will have voiced my complaint.
Hang up calls from [protected]!
I feel the same way. What a mistake to request anything online. I work alot so i am never home. They call my home 10 times a day my wife has told them to stop calling and they do anyway. Then they start calling my cell phone right after she tells them no more calling. I dont know what it will take either and i hate to have to pay to change my phone number on their behalf. So people do not contact the university of pheonix unless you want them to call 10 times a day.
not returning financial aid dispersed to them
My husband and I attend 1 class at the University of Phoenix online program. We filled out financial aid and they received dispersments in the amount of $14, 000 on April 10th. My husband decided schooling did not fit into his schedule at this time because of the demands and withdrew from the program. I was unsatisfied with their MBA program so I transfered...
Read full review of University of Phoenix [UOPX] and 20 commentsfraud and scam!
I took one class from UOP, then had to withdraw due to my job. I was putting in way to many hours at work to handle even one class. I was asked to rejoin by one their representatives 6 months later. I tried again, but due to my project load I had to withdraw. UOP did all of the financing for the classes.
In the end, they said I owed 376 dollars, and I had 4k in loans. I said there was no way. I protested this amount since day one. I called them on several occasions about the balance, and they said it was correct. I protested this through the credit bureau numerous times. They ended up charging off the balance, and making my credit even worse than it was.
I admit I didn't have perfect credit, but this probably cost me thousands in interest. Not only that, but I was paying interest on the full amount they received from the government. After 3 years of payments, they sent back 2419 dollars to the government saying that there was a mistake they found during an audit.
When I contacted UOP about this, they said that I was lucky they even did an audit, and I was still responsible for the interest since I was still enrolled. I said I withdrew, and haven't taken a class in over 3 years. The bean counter said I still had a web page.
I said so that entitles you to keep money that isn't yours, and he replied well in fact it does. I said so there is nothing you are going to do, and he replied no we do not have to, and by the way you still owe us 276 dollars? What do I do? I doubt hiring a lawyer would be cost effective.
The complaint has been investigated and resolved to the customer’s satisfaction.
I was contacted las Friday by my finandcial advisor to tell me that I had insufficient financial aid, and I owe UoP $1225, which must be paid before I can resume classes. I was appalled since they have an advisor for everything, and I am the student dependent on their knowledge and expertise.
I was talked to and treated disrespectfully, condescendengly, and made to feel like I was less than a worm. The complaints I have read are very discouraging; however, I am not going to give up. I am going to register complaints against UoP to anyone that will listen. I will go to the press, CNN, and maybe even Fox. I am mad as hell, and I am not going to take it! Remember, there is power in numbers; that's why they (UoP) can get away with all of this horrible stuff. Stand together; go to the press; register complaints with BBB, and the U.S. Board of Education. If enough people speak, they will have to listen.
FEED BACK IS WELCOMED!
Good luck to you Marco, don't give up...
Can anyone recommend a lawyer who has file suits against UOP? Our class composed of four people was charged with plagiarism. As a class we submitted a faculty complains with over 20 pages of documentation. To our dismay the University investigation found our class a whole guilty. The investigation is bias and one sided not taking into account the class concerns. Now we need professional legal assistance. please contact me at mv_mere@yahoo.com
scam and cheating!
You can pick up an Official Withdrawl Form at axiafaw.phoenix.edu, you must be enrolled to get this form. Trust me, no one wants you to find it and you will search and ask over and over again before someone gives you the link! If you are like me and you are in your first week and red flags are going off all over the place telling you to get the hell out of there... DO IT. I just paid $500+ dollars for eight days which consisted of about twenty emails to other students, four responses from BOTH my Instructors and six homework assignments! You will pay for each week you are in attendance that you do not get out! Get the form and fax it ASAP to the fax number your Financial Advisor gave you in their Welcome email. Follow up, cancel your loan agreements directly with the lender and DO NOT WAIT.
This is the biggest scam in the USA in my opinion. You will pay and pay and pay if you stay. The education is YOU teaching YOURSELF, and the Instructors don't answer your questions in a timely manner. In AXIA you will you will notice right off that many of the students (not all) cannot spell and know nothing about grammar. (Even the course material has misspellings and grammatical errors.) It is hard to believe that some of these people graduated from High School. I was an A Student in High School and I took a year of College at the Community College with a 4.0 GPA. There are no entrance requirements in AXIA and I was told by my enrollment counselor that those people are graded on IMPROVEMENT?
I called a top notch college and asked if their credits transfer in, I was told that they do because the school is Regionaly Acredited, but if you have taken classes that do not apply to another schools degree program... you are wasting your time and precious money. The truths IS you need a school that is NATIONALLY and Regionally and there is a difference. Even a very good school's Career Development Program will tell you that many employers DO NOT WANT UOP grads! Call around and ASK, I did! These enrollment counselors are slick and they are paid by their enrollment numbers. I refuse to even talk to my counselor because he is dogging me to stay! $520.00 for ABSOLUTELY NOTHING.
RUN RUN RUN WHILE YOU CAN. SOMETHING IS VERY VERY WRONG WITH THIS SCHOOL. I have spent an entire day trying to get someone to acknowledge that I am WITHDRAWN. And... DO NOT go to class and get logged in by the computer if you are wanting out, you will PAY for that too!
Tell everyone you know to stay away from this school! I am just trying to keep someone else from the same thing. They will delay and delay and delay in telling you where to get the form so you will have to pay more. Get out while you can.
The complaint has been investigated and resolved to the customer’s satisfaction.
Today I am writing complaint the University of Phoenix want be advise to anyone about this school before you are enrolling with them. My big mistake I request information about this school online, I am full time working, I have no time for school so I decided take online class, so I went online and did not do any research about University of Phoenix, so I requested information. I live in Minnesota, one of counselor call me. His name MatthewSpoden, seem like he very nice guy, call me everyday at work, my cell, until I enrolled the class, so I enrolled online class, I go into online class room, any teacher told me or anyone has post message in the forum, honestly, I don't know what the heck are they teaching, I am Vietnamese and I am planing take AS Information Technology, hope when I finish the school I will have bright future, yeah right, I am so busy with working I did not have time post a message with not relate to what should I study, Mr. Matthew Spoden call me Monday, Tuesday of the first week, and tell me I have post message, day of third online class he did not call me, so a week has pass, I decide drop out cause if I continuous not work for me and I have no idea what are they teaching. Guess what, I received the bill for $524.00 only attend 1 week, also I received second statement $304.00, make me confuse, so I contact Financial Aid Office, all I got transfer me around enrollment office until I speak up I drop out the class not new student and the representative said. Oh! So could not get hold of the Financial Aid person, I don't paid the bill yet cause I request them copy of how much reward I have been approve for the FAFSA, they don't sent me nothing and planing put me on collection, so I received two page letter from Financial Aid Office and she said I must responsible for 25% tuition cost when I attended 1st week of the class and posted message in the class rom. So I totally understand now why the counselor nice call me posting message everyday for two of first day of the week . So my finally advise to anyone, before you are planning register this school, be careful and think twice before you do it, I research online and a lot people complaint with this school, here my advise:
READ THE SCHOOL POLICY BEFORE YOU ARE ENROLLMENT. ASK YOU COUNSELOR HOW MUCH YOU ARE APPROVE FOR THE FINANCIAL AID. THE BALANCE REMAINED THEY HAVE TO SEND BACK TO YOU.
ASK ABOUT CANCELLATION POLICY.
TAKE MORE TIME RESEARCH THE SCHOOL, ONLINE CLASS OR CAMPUS GOOD FOR YOU.
I DON'T THINK THIS SCHOOL WILL HELP OUT PEOPLE INSTEAD TRY TAKE MONEY FROM STUDENT.
BE CAREFUL UNIVERSITY OF PHOENIX.
I agree with the MBA Student at UOP. I have been attending UOP for the last 3 years and I am in my last semester I will be graduating with a BS in Business Management and I worked very hard for my degree. When you are in college you are supposed to be an adult so of course it is going to be a lot of learning on your own. My instructors have always answered all of my questions in a timely manner. I even had one professor call my sell phone to see if I was okay because I wasn't posting enough in class that week. I have had no problems with financial aid. Unlike my local community college where I have to leave messages with FA and no one calls me by I can always get a hold of my financial advisor and they do return phone calls. As the previous person said no one can take away the hard work I put in to receiving my degree from UOP online.
I don't know what to do either. My husband was just about to start the state college when a friend referred him to UofP and he changed at the last minute. They said the pell grant money was on the way in 3-5 days and he got full financial aid and student loan. He was doing everything right, attending and posting in the classes every time he was supposed to. He even saved the pages to show he was there because I insisted. Now the money hasn't shown up and he is being autodropped from 1 class for not showing up for a week when we have proof he was there and his posts are still up. He was so sure this was a good idea and literally on the last day possible for him to transfer his financial aid is when he did it, they were in such a hurry to get it done before the end of that day. All I think is that he could be taking classes at the University in the next town and it would all have been ok, now I am scared that we have been duped and that they will prevent him from even being able to transfer in the spring. I don't know what to do or who to contact. I'm so distraught and I'm 6 months pregnant. I feel worried that they have ruined his chance at a degree. And now we will be in debt for the classes he's in with nothing to show. If you find out what to do or who to call please email me at soulfire76@gmail.com
Logicandreason, that is a funny choice for an online id, considering...
Ksmith made perfect sense, even if the original complainant did not. Interestingly enough, you seem to believe that poor communication skills can obliterate the point being made, and yet your post is also full of errors and poor choices in language. Going through points of "advice" which are little more than thinly veiled insults to those who have a different opinion than yours, I fail to see how accomplishing these will keep a person from getting scammed. Knowing what you want from your education, needs, all of that cannot protect you from those who may be trained to prey on these very points. Doing your research will only take you so far if you don't know where to find the information or exactly what you're looking for. Life is unfair, and there are no perfect people, but I cannot imagine how that would ever be an excuse to turn a blind eye to scams or poor behavior. I'm sure that wouldn't hold a lot of water for you if you were to be taken, but, of course, you must consider yourself above that and feel that it could never happen to you. Perhaps I spoke too soon about there being no perfect people out there? In any case, it would be a wise life lesson for some of you to realize that mocking others, and resorting to foul language and put-downs can only undermine your credibility.
That's not to say that I believe the UoP is running a scam or that there is anything wrong with the school. I have no idea and am on a fact-finding mission myself. Sifting through the complaints can be difficult since finding one story with holes doesn't necessarily mean there aren't real issues to be found. Unfortunately, "you get what you put into it, " works better as a nice adage than a world-worn truth.
Sometimes you work hard and you get fools gold, instead. I hope that this isn't one of those times. I'm off to keep looking. Good luck all.
I'm a student at this school. I totally disagree with you. I have had a wonderful group of people keep me updated and excellant teachers. Online school is a great option for those who work full time, which I do, and have a family, which I do, and have an all around busy life. It is the same with anything in life. . . know what your getting into. I highly reccomend this school to anyone. You get what you put into it. They are helping tons of people who are unable to attend a college campus.
That made no sense Ksmith. The person in this article is complaining about a university. They did not research, they cant type or use grammar for ###. They probably have no hope in the real world. Yes, UOP is way to advanced for them, ADULT SCHOOL at your local recreation center. AWWWW I hope I didn't hurt the persons feeling, if they can dish it, they should be able to take it.
Here is my advice and I think it almost covers any issue anybody faces in collegiate studies.
~Know what YOU want from YOUR education?
~Know what your educational needs are? (flexible schedule, more hands on, etc)
~Understand your true motivation, and driving force.
~Consider some of the road blocks or obstacles that may come up, think of plans to work through them, and think which School can better adjust for it.
~Research on your own all the Financial Options that are available to students. (Pell Grants, Call Grants, Stanford Loans, Privet Loans, GI BILLS and Scholarship.) And understand the implications and benefits of each one.
~### what your education and the POSSIBILITY of a better future is really worth to you.
~Talk to your friends and family about creating a net of supporting you in the time you will be going to school.
~Make sure the school has been around for a while and is accredited.
~BUT MOST IMPORTANTLY TAKE YOUR EDUCATION IN YOUR OWN HANDS, DON'T LOOK FOR LAZY/EASY WAY OUTS, TAKE YOUR EDUCATION SERIOUS, DO REAL RESEARCH, and DO THE INTELLIGENT THING THAT ALSO FEELS RIGHT.
Lastly, do not expect there not to be unforeseen obstacles or things that happen which may seem unfair. Life is unfair, schools are not run or employed by saints/perfect people.
Good Luck
My experience with UOP online is nearly the same. I have been charged for tuition and fees for a refund that was male to to the student loan lender...how this resulted in a charge to my student account doesn't even make sense, i never received the funds but I am somehow personally responsible. This is obviously a major scam operation aided by Sallie Mae and ACS.
I think you commenters are EXTREMELY rude and arrogant. This person speaks English as a second language and your responses are completely uncalled for. How would you feel if you went to school in another country that used a native language that was different from your own and were made fun of and called a [censored]? Then again, this doesn't surprise me... I have noticed that UoP people seem very ignorant, so your bigotry comes as no surprise to me.
Maybee if you kuld rite a cognitive centence or two, it wuld make cents. [censored].
I am an MBA student with UOP. My company sent me there. Keep in mind that the school is designed for working adults with an education model geared to working adults. They teach application over theory. You are not buying a degree. What you are doing is taking concepts and relating them to real world scenarios. It seems that the degree may be 'bought' because there are no test involved. What is actually being taught are the skills necessary to be productive in the workforce and advance your career. Companies are addressing skills gaps within their workforce. Companies are trying to do more with less. How do they do this? They need individuals trained to have better communication skills, collaboration abilities, critical thinking and problem solving, information utilization, and adaptability and agility. The university's adult learning model addresses all of these skills gaps. Many companies (and students) don't understand what is being taught and how it relates to their jobs. If you want to be a future leader (the future is approaching quickly - baby boomers are retiring and many jobs will be available), UOP will give you the skills you need. You'll never take away the hard work I've put into my degree. I'll fight you all day if you try!
charged for classes I never attended!
I signed up with a rep named Micheal Dudding. There were some issues with the number of credits I could bring in and my financial aid limit. We were working through these issues. I was to start classes the following week. Mr. Dudding and the financial aid advisor called me and told me I should log in to get familiar with the site. Play around with the way...
Read full review of University of Phoenix [UOPX] and 13 commentsunethical business practices!
I just want to urge anyone who is considering the University of Phoenix to please reconsider. First and foremost, the extremely high cost of tuition at the University is not a fair exchange for the subpar education you receive. You will be paying for shorter classes and peer learning, and from the research I've done, most employers do not recognize a degree...
Read full review of University of Phoenix [UOPX] and 65 commentsinadequately specified online java editor & program development environment
A grossly unfair, non-specified software development environment for online sw development classes, i. e. online java (a computer language) courses.
After having recommended your school, I am extremely disappointed in your inability to specify a general online development environment (for those students who don't have an sw online development java editor & java (idep) interactive development environment, available elsewhere). students are “hung out to dry”, i. e. no support! by you, not specifying a specific java editor (computer language, here java) in lieu of an english (natural language text editor) i. e. notepad.
Math is not english! in notepad a minus-sign, a hyphen, & negative-sign, all print as the same character (i. e. there's no need to distinguish). whereas in math/java a minus-sign, subtract-operator, or a logic not-operator each must be treated differently.in the absence of you not specifying a java editor, java students who choose notepad (an english language text editor) are in a “world of hurt”. therefore; “flash, you cannot safely use a natural language editor, for java source preparation! for each sw development course, you must specify the sw editor & the idep (interactive development environment platform). I know of three students who dropped a java class, probably because of this problem.
About University of Phoenix [UOPX]
One of the key features of the University of Phoenix is its flexible and convenient approach to learning. Students can choose from a variety of degree programs and courses that are designed to fit their busy schedules and personal needs. Whether you are a working professional looking to advance your career, a stay-at-home parent looking to further your education, or a recent high school graduate looking to start your college journey, the University of Phoenix has something to offer.
Another important aspect of the University of Phoenix is its commitment to providing students with a high-quality education that is both relevant and practical. The curriculum is designed to prepare students for real-world challenges and opportunities, with a focus on developing critical thinking, problem-solving, and communication skills. Students are also encouraged to participate in hands-on learning experiences, such as internships, research projects, and community service activities, that allow them to apply what they have learned in the classroom to real-world situations.
In addition to its strong academic programs, the University of Phoenix is also known for its supportive and engaging learning environment. Students have access to a wide range of resources and support services, including academic advising, tutoring, career counseling, and networking opportunities. The faculty and staff are dedicated to helping students succeed and are always available to answer questions, provide guidance, and offer encouragement.
Overall, the University of Phoenix is a top-notch institution that offers students a high-quality education, flexible learning options, and a supportive and engaging learning environment. Whether you are looking to advance your career, further your education, or pursue your passions, the University of Phoenix has the resources and expertise to help you achieve your goals.
University of Phoenix [UOPX] Customer Reviews Overview
One of the most significant advantages of the University of Phoenix is its flexible scheduling, which allows students to complete their coursework at their own pace. The university also offers a wide range of degree programs, including business, education, nursing, and technology, among others.
Many students also appreciate the supportive faculty at the University of Phoenix, who are available to answer questions and provide guidance throughout the academic journey. The university also provides a range of resources to help students succeed, including tutoring services, career counseling, and networking opportunities.
However, some students have criticized the University of Phoenix for its high tuition costs, which can be a significant financial burden for many students. Additionally, some students have reported a lack of academic rigor in some of the university's programs, which can be a concern for those seeking a challenging academic experience.
Overall, the University of Phoenix is a reputable online university that offers a range of degree programs to students worldwide. While it has received mixed reviews from students and alumni, many appreciate its flexible scheduling, supportive faculty, and resources to help students succeed.
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University of Phoenix [UOPX] contacts
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University of Phoenix [UOPX] phone numbers+1 (844) 937-8679+1 (844) 937-8679Click up if you have successfully reached University of Phoenix [UOPX] by calling +1 (844) 937-8679 phone number 0 0 users reported that they have successfully reached University of Phoenix [UOPX] by calling +1 (844) 937-8679 phone number Click up if you have UNsuccessfully reached University of Phoenix [UOPX] by calling +1 (844) 937-8679 phone number 0 0 users reported that they have UNsuccessfully reached University of Phoenix [UOPX] by calling +1 (844) 937-8679 phone numberCustomer Service+1 (877) 832-4867+1 (877) 832-4867Click up if you have successfully reached University of Phoenix [UOPX] by calling +1 (877) 832-4867 phone number 0 0 users reported that they have successfully reached University of Phoenix [UOPX] by calling +1 (877) 832-4867 phone number Click up if you have UNsuccessfully reached University of Phoenix [UOPX] by calling +1 (877) 832-4867 phone number 0 0 users reported that they have UNsuccessfully reached University of Phoenix [UOPX] by calling +1 (877) 832-4867 phone numberTechnical Support+1 (602) 557-5566+1 (602) 557-5566Click up if you have successfully reached University of Phoenix [UOPX] by calling +1 (602) 557-5566 phone number 0 0 users reported that they have successfully reached University of Phoenix [UOPX] by calling +1 (602) 557-5566 phone number Click up if you have UNsuccessfully reached University of Phoenix [UOPX] by calling +1 (602) 557-5566 phone number 0 0 users reported that they have UNsuccessfully reached University of Phoenix [UOPX] by calling +1 (602) 557-5566 phone numberDispute Management
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University of Phoenix [UOPX] emailsarsc@phoenix.edu100%Confidence score: 100%Supportmichelle.graff@phoenix.edu94%Confidence score: 94%sharla.hooper@phoenix.edu94%Confidence score: 94%Healthandrea.smiley@phoenix.edu94%Confidence score: 94%Communication
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University of Phoenix [UOPX] address1625 W. Fountainhead Pkwy, Tempe, Arizona, 85282-2371, United States
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This school is a real scam I can agree with that one I am also going through a situation with these scam artist. They really do not help all they want is money. They threatened me with a letter stating that if i did not pay for the two classes I failed they would not give me my transcripts. i do not have a degree from this school and do not plan on getting one. The amount of money that they want is crazy. They are only threatening me for 2, 210.00 which is not alot but I am confused what am I paying for and whay are classes this much can someone explain this to me.
I too was a student at UOP. I transfered to the school when I discovered I was pregnant. After I had my baby and went to transfer back to my starting college the school told me that all the money from financial aid and student loans would be sent back and I would have to pay out-of-pocket the entire cost of all the classes I had taken. This is around $9, 000! I know that there is lawsuits against the college for doing this same exact thing! I've been trying to contact people to resolve this matter, so far no luck. Now they call me every day on the hour harrasing me to pay this full amount immediately or they will turn me into a collection agency. On top of that every day that I do not pay them I am charged at their interest rate! Please if anyone knows how to beat this fraud college contact me at kewow18@gmail.com.
to add - I chose this as my starting out school, and I'm 19, so now I'm completely screwed with trying to start over. It sucksssss
I'm going through the same thing :[ I took TWO classes, withdrew, STILL got booked for the next two, and now I owe $4, 000! FOR TWO CLASSES! If there is anything I can do, please let me know :/
Does anyone know what we can do legally? I am also a student at the UOP and I need to know if there is anything we can do legally to stop this. I am currently being ripped off with financial aid. I am going to investigate more on Monday. But if anyone could lead me and other people to what we can do about this it would be wonderful!
Thanks
Diane D.
Current UOP student
I have run into a similar circumstance, I was signed up for a PhD to start in 12/07... the logistics of the online blackboard was a joke. I emailed the instrustor several time throughout the week and never received a response until Sunday evening - just said that the assignment was due by midnight or I couldn't continue. The email did not address any of my questions, so I couldn;'t conplete the assignment, and missed the start date for the PhD program and had to wait 9 months to a year for the next cycle. So I mailed back all checks without cashing them. 9 months later a $300 scar from Sallie Mae showed up on my credit report, I have been working with both U of P and Sallie Mae since October, to no avail. But I refuse to pay for something I never recieved, no class, no work, no response, why should I have to pay anything to them?
David
going thru the same crap with them on the financial bit...couldn't understand how I owed them money and fannie may..they never sent the money back to fannie may...and the other part was grants etc...this school will financially screw you over...single mom here too.