The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

ATT / scam charges

1 United States
Contact information:

Att has offerd, through mail advertisements, a package of home phone, high speed internet and choice of wireless services for the price of $99.00. I called this morning to inquire and sign up because my current billing has increased to $162.69 for wireless service and home phone. Please note that I have a package that allows unlimited long distance so there is no additional charge for calling long distance. I live in a rural area and dsl nor cable is offered in this area. The service representive that I spoke to this morning informed me that I was not eligable for the $99.00 package because I could not purchase dsl but that is was fair that they charge me over $160.00 dollars for the two services that I have purchased. Something is wrong with this picture, , I feel discrimnated against and that again ATT is taking advantage of of the consumer. If dsl were offer in this area I would not have chosen the broadband service, which is much slower (though slightly faster than dial up).


Post your comment