AT&T / continuing to bill for discontinued service
I canceled my phone services in January 2009 because I was moving out and I would be out of the apartment most of January. When I returned to the apartment at the end of January, my phone was in-deed not working. I officially moved out in February. AT&T continued to send bills to my autopay. It took alot of calls but they assured me that autopay was finally shut off (by the way, they managed to get money for January, Febrary, March and April). I JUST received another bill saying I owed them money. FOR WHAT. My service was shut down in January. Interesting how they managed to shut down the phone service when asked but can't shut down the bills.
1. Desired Settlement:
2. Desired Outcome:
I would like the money they took out of autopay during the months of February, March and April. Apparently they have shut off autopay, but I'm not sure. If they take the money they just sent a bill for May, 2009, I will want that money refunded too. I want to stop receiving bills for a phone number that has been shut down since January, 2009. I want my name out of their databases that connects me to the number that was disconnected.
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