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AT&T

Posted: Aug 11, 2017 by    

bundled service accounting and resolution.

Complaint Rating:  0 % with 1 votes
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Contact information:
San Francsico, United States
I have been on the phone with AT&t probably 6 times for over an hour each time. One support person attempt to resolve a billing issue with Tv and another refuses the agreed on solution. Unbelievable.

I called about a billing error and after 30 min. they came back and said the best way to solve the problem was to close the account and zero the charges and set up a new account. which they did. The next month I was being billed from both accounts the wrong amounts. What a nightmare.

I finally got them to solve the issue, I thought. The next month was worse. I closed both accounts and now I am being contacted by a third party to collect back owed money. Not going to happen.
Complaint comments Comments (0) Complaint country United States Complaint category Internet Services

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