Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

AT&T / bundled service accounting and resolution.

Aug 11, 2017
0% 1
Contact information:
San Francsico
I have been on the phone with AT&t probably 6 times for over an hour each time. One support person attempt to resolve a billing issue with Tv and another refuses the agreed on solution. Unbelievable.

I called about a billing error and after 30 min. they came back and said the best way to solve the problem was to close the account and zero the charges and set up a new account. which they did. The next month I was being billed from both accounts the wrong amounts. What a nightmare.

I finally got them to solve the issue, I thought. The next month was worse. I closed both accounts and now I am being contacted by a third party to collect back owed money. Not going to happen.

Post your Comment

AT&T Logo AT&T
Customer Service
575 Morosgo Dr NE Rm 14f67
United States - GA30324-3300
+1 800 331 0500
View Full Information

Reply to