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Ashley Furniture / not upholding warranty.

1 United States Review updated:
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I have had my furniture for less than a year. It is falling apart. I have made several attempts to resolve this issue with Ashley Furniture to no avail. I am holding a public protest at the ashley Furniture store in Mesquite, Texas on Black Friday (day after Thanksgiving). If anyone wants to join us, please feel free to come by. Thanks.

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  • As
      3rd of Dec, 2007
    0 Votes

    Ashley Furniture HomeStores has picked up Ms. Ballard's merchandise and did process the refund back to the card the merchandise was purchased with. Unfortunately, Ms. Ballard called after the refund was sent to let us know the account number was not valid. Ms. Ballard was told to contact her credit card company with the old and new account numbers and they will be able to trace the refund and apply it to the correct account. Ashley Furniture HomeStore can provide a copy of the refund slip, but it is up to the credit card company and the consumer to have the refund posted to the correct account.

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