American Medical Association [AMA] — a walk in urgent care clinic
On Saturday night, July 7, 2018, I started experiencing terrible pain in my right eye. I almost went to the emergency room. I got through the night and was still having bad pain in my eye the following day which was Sunday. I decided to go to Dr. G's Urgent Care Clinic at 1425 S. Congress Avenue in Delray Beach, FL 33445. The Physician Assistant examined me and told me I had conjunctivitis. I thought that was strange because my eye was not red or tearing. He then prescribed an eye drop for me. I went to Walgreens to fill it. Walgreens told me I must not use that medicine because I was allergic to it. The PA had my admission papers in his hands which clearly stated the medicines I am allergic to. Walgreens got the clinic to order a different eye drop. The next day, I went to see my optometrist, Michael Silverman, in Coral Springs, Florida. He said I definitely did not have conjunctivitis. He examined me and found nothing. Suggested I get an MRI. My primary care physician, Dr. Neena Yoyakey, ordered and MRI of my eye orbits.
I was very upset and called Dr. G's to inform them that I had been misdiagnosed and given medicine I was allergic to. I was very polite and simply asked for my $120 fee to be returned to me. I was told they have a NO REFUND POLICY. I did not think that was relevant if they perform malpractice. I even went back in to the facility to talk with the owner, Dr. Melissa Graber. She would not speak with me and had her staff notify me that there would be no refund. She was willing to give me a credit towards future visits there. Of course, I would NEVER return there. I do not think it is unreasonable to have my payment of $120 refunded to me. I didn't threaten anything. I just wanted my money refunded. I consider this whole situation very unethical at the least.
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