This company should not exist. it is nothing but a fooling. For small things such as gas leak, which normally cost you 75 dollars a service call, they, you have to pay 50 dollars. for anything more then 100, they require second opinion, which normally concludes with' your problem was inporperly installed'. After you wasted a lot of time on first opinion, second opinion, you still have to pay for total cost yourself. Forget about you big appliance, your heating system or AC, they will not send you a cent cover your repair.
You will be a lot better off without this company. Talk to your neighbors or coworkers or anyone, do not get anywhere close to this company.