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Amazon / used to be great

Amazon used to be a great place to shop and I spent thousand of dollars here. However, after my last purchase I have become very disappointed with the site. I got a faulty product and when I tried to complain, return and get a refund I got a rubbish customer service. When I contacted Amazon they said there was really nothing they could do to help. They said that I need to contact the seller and discuss the problem with him. When I said that I already tried many times but was completely ignored by the seller, Amazon rep only wished me luck and that was the end of the story. So disappointed!

Fr
Mar 03, 2016

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