Amazon / used to be great

Amazon used to be a great place to shop and I spent thousand of dollars here. However, after my last purchase I have become very disappointed with the site. I got a faulty product and when I tried to complain, return and get a refund I got a rubbish customer service. When I contacted Amazon they said there was really nothing they could do to help. They said that I need to contact the seller and discuss the problem with him. When I said that I already tried many times but was completely ignored by the seller, Amazon rep only wished me luck and that was the end of the story. So disappointed!

Mar 03, 2016

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