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Airtel Postpaid / complain against change in airtel postpaid plan call charges

1 India Review updated:
Contact information:

Copy to airtel
1 copy sent to trai


Hello sir,
I am from amravati, maharashtra
My mobile number is [protected], and [protected]
I was a prepaid customer since 2004 with mobile number [protected], but then in 2007 some promotional executive approached us and offered us a police plan 150 rental and airtel to airtel calling free,
As I was priviously a friends customer I was charged 10 paise/min so it was really an attractive offer 4 me, so I converted to this police plan rs 150 rent, and also took 2 connections for the family initially and then 6 more connections wi9thin a month after experiencing the benifits, and now its allmost 2 long years I have been using this postpaid plan, I even built up an airtel network in my whole family, as it was totally free for me to call airtel,
But all in vain, these airtel people cheated us by changing the plan abruptly,
Suddenly since 1st july airtel changed all its 4800 police plan connections acccross maharashtra, giving an excuse of that company cannot offord that plan anymore.. So the new charges are from free airtel to airte to 10 paise/min,
Now 1st of all how can the company change the plan so abruptly, without any prior intimation, and we were promised at the time of taking new connection that postpaid plans never change,
But now as we dont have any proof of verbal promises, we are helpless and ditched from airtel,
Its a sort of mental harrasment,
And if we continue using the same way we used to, we cant afford to pay such heavy amount,
We just want the changes made to the plan to be reversed... Connections which were alloted 1yr after our plan are also still going on with 1500 minutes airtel to airtel free, but our plan has been changed...
I jst want the plan to be reversed or it should be converted to 1500 min free airtel to airtel rs150 plan
Coz now we all have airtel numbers in the family and you can v. Well understand how difficult it is to change the numbers,
So this is just a torture/ fraud/harrasment from airtel,
Nd if the company couldn't afford, why did it launch the plan...
I request an immediate action against airtel for this issue..
[protected], [protected]
Ashutosh ganeshpuri
Amravati
Maharashtra


The other numbers of my family members and my friends are
[protected],
[protected],
[protected],
[protected],
[protected],
[protected],
[protected],
[protected],
[protected],
[protected],
[protected],
[protected],
[protected],
[protected],




-aashutosh

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Comments

  • Vi
      21st of Sep, 2009
    0 Votes

    i am suffering from ur network service.sometime network automatically
    gone sometime it shows but nobody can call that time shows network is
    busy.there are huge airtel tower near my house so think what about
    other inocent people. i am ont only 1 person to suffer from ur service
    my so many friend are suffer from ur service. the all says airtel
    become 3rd class network service provider.
    9860669926

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