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Airtel / automatic deduction of balance from my account

India Review updated:

From last two days, I have been observing that different services like Live prayers, cricket seva, Winners zone are getting automatically activated on my cell, resulting into the automatic deduction of Rs.5 per day without my knowledge. I had never asked for such services. I called customer care on 18th April and they said that it was their fault and they reimbursed the deduction done on 17th April. Now, again on 18th April evening, two services got activated without my knowledge. So it is very embarrassing and causing great inconvenience to me. Also, when called the customer care, 121 or 12139, the call doesn't reach the customer care instead it immediately gets disconnected. So very pathetic service. So I need to raise this complaint here.

Fm
Apr 19, 2013
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Comments

  • Do
      Apr 19, 2013

    Disconnect from AIRTEL immediately and forever if you want peace of mind. Advise your friends to do so immediately. This is a well-known practice by AIRTEL

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