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Airbnb / deceptive practices

May 21, 2015
0% 1
Contact information:
San Francisco
Home owners who rent through Airbnb beware! You will be charged hundreds of dollars if you help a client who accidentally books your home and needs to edit, cancel, or make any changes. You also will never receive a payout from them until after the client departs, meaning they can keep the money they receive from your client for several years. Getting a resolution from them? Ha! Good luck- when I called I was told the wait time was 3 hours. By email I was told, "we cannot make all customers happy." Yes, when Airbnb lies to the home owner, I would think most of us would be unhappy.

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Airbnb Logo Airbnb
Customer Service
888 Brannan St., Floor 4
San Francisco
United States - 94117
+1 415 800 5959
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