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Airasia / cabin crew - noor diana | d7 182 | 19feb2018

1 India Review updated:

Pathetic Service | Rude Cabin Crew | No Respect

Despite multiple requests made for the mineral water, none of the cabin crew attended our concern. Noor Diana, one of the lady crew member in a very rude way asked us to wait until all the customers seated before us are attended. They were busy with explaining the food menu to other passengers but did not pay heed to the request of the mineral water.
My wife who wanted the mineral water for taking the medicine had to wait for over 40 mins to get it.

First of all, we are not allowed to carry water inside and then airline does not have any complimentary water service for the international sector and then we have to wait all the way long to get one bottle of water for 70 bucks.

When we asked the lady about the feedback form, she showed no sign of respect and instead asked the other cabin crews to pass on the feedback form.

Flight: D7 182
KualaLumpur to N. Delhi
Date : 19 Feb 2018
Ashish Makkar

Feedback form attached here.

Shame on the aircraft management. This was my third and probably the last air asia flight.

Say No to AirAsia


Feb 21, 2018
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  • Bi
      19th of Jun, 2018
    0 Votes

    The worst airline one can travel in. i travelled from kuala lampur to delhi on 17.06.18 by flight d7 182 and the check in staff misguided me by telling that i cannot take liquor bottle in checkin luggage and when i took the same in hand baggage the same was taken by security. there is nexus between airasi staff and security at kuala lampur airport for confiscating item from passengers.

    all passengers flying out of kuala lampur airport be careful about carrying liquor. air asia is misguiding passengers.

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