AirAsia / airasia staff

Kota Bharu, Malaysia
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I bought an air Asia ticket at Kota Bharu Sultan Ismail Petra Airport for KLIA 2- Kota Bharu on 12.6.2017 and fly on 13.6.2017. I used my credit card . Maybank terms&condition stated that every transaction card holder can use either 6 digit pin or signature required. I be been using credit card since 12 years ago. This is the first time Air Asia staff(girl) so stupid that asked me to sign and key in 6 digit number even though that I told her only either one required either 6 digit PIN number or signature but Air Asia stupid staff told me that I have to do both. So stupid, irritating and embarrassing. She even asked me to write down my address, my hp number and I have to fill up a form. So stupid Air Asia . Mr Tony you should do something before somebody else correct it for you. [protected]

Jun 12, 2017

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