Agoda.com / refunds
I booked a stay at a hotel through agoda and noticed last minute that I/they got the wrong dates. I called to cancel/change but it turned out that agoda is based in Asia and is ahead 12 hrs of the U.S., so when i thought i was within the cancellation period, i actually wasn't, because they were past the international dateline. That's taking advantage of "fine print" to the point of fraud, in my opinion. I'll never book through them again.
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