Agoda Company / hotel booking
I booked my trip to Bali and unfortunately Booking.com, where I always book, didn't have the best price for the hotel I wanted. They do offer price match. I booked through Agoda and after paying received the worst service. 1. No response on pre trip question. 2. My booking at hotel were not received. 3. I wanted to change departure dates- no response, no where I could do online. This was not available for my booking. 4. Send a commen on FB and they didn't even bother to respond to the worst service ever.
They might have the best price, but not trusted as a travel service provider when you miles away from home and have limited access to communication channels.
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