I had a very similiar problem with this company. My husband had a credit report done recentally and this Afni Inc. were on it for an internet company we currently have. After 3 phones calls to this company, the first call, they were asked to send a confirmation to us via through email or faxed to us. Nothing, so the next day I called back, and was told by someone else that they cannot send us a confirmation of payment because the account is still active...Okay I have never heard of a collections company that wont send a confirmation or, wont verify that the payment was recieved.
I decided to check with the internet company on this matter, to see if we have ever had a bill sent to collections, and explained to them the situation, the internet company pulled up a summary of our account, and checked they database for any inquiries of another account in my name that had been active at one point. Nothing the internet respresentive even gave me a summary of what he found to send to us, with limitations of course if we have to make legal actions towards this debt collector.
After my conversation with the internet company I then called the Afni Inc back told them "I need a confirmation by today to verify this has been taken care of. I then told them, that I have contacted the internet company and that they DO NOT enlist any of their credit reports to any company by your name, and if this payment has NOT been confirmed by you within 24 hours, I will be taking legal actions to get you guys off my credit report...
I will also be filing a complaint in the FTC for the Act. Fair Debt Collections