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Acai Berry Diet Pill / illegal charge

1 United States Review updated:

I got the message re Acai Berry for losing weight from Oprah
program. Supposed to get free bottle for $2.95 to try. I decided
against it, called right away, didn't even try the pills, then
I had a charge on my bank acct. for $59.95 on 9/2/08. I called on
9/2 and told them they were crooks and to refund my 59.95.
I talked to a man who said his name was "Daniel" operator #703, he gave me my cust. id# and also a cancelation #. no refund. On
9/4, I called again, told that it would take 7-10 days for the
credit showing on my acct. It is now the 17th (13 days later), still no refund. It was a small acct. and the charge overdrew it.

I am going to let Oprah show know and the State Atty.General.

Ma
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Comments

  • Ch
      3rd of Oct, 2008
    0 Votes

    First of all you should have researched the website you bought from. Second, NEVER use your bank debit card online for any purchase not matter the amount; it's about as safe as listing all personal information an a billboard. I'm sorry you had this experience and you're going the right direction by alerting the attorney general. Your bank should also have a number and location that the debit came from and don't let them tell you other wise. They can see more on your bank account than you. I do this for a living to help people like you. Good luck and I hope you get your acai berries!!!

  • Ca
      8th of Oct, 2008
    0 Votes

    I'm having the same experience with this product informed rep that I did not want product. Checked my account and there was a charge for $89.31. Called again today 10/9/08 and spoke to another representative and informed him that I did not want the product. He then gave me another confirmation number of 1037830. This also an problem with my account. This company is not fair concerning the consumer. I submitted to my credit card company a dispute of payment. I would hope that Ophra would not associate her name with such a product. This issue and the practices of this organization should be reviewed and the consumer should receive a credit it requested according to the policy.

  • Mm
      10th of Oct, 2008
    0 Votes

    Well guys i can up you one, i talked to a rep and gave her my info, they took out 3.95 and the product was shipped, when i got it, it was wrong they sent me a colon cleanser i called to cancel, the rep said he was sorry and they will get out the right shipment, well once again the wrong thing came so i cancelled.A few days later im checking my account on line and i see ZELDA SUPPORT and a long list of other things that have cleared my account, so i call the bank and they give me the phone numbers to every company that was on there it was all porn sights.Since this account is only used for my car payment an house and the one time uses for the acai berry rep guest who's using my card.When i called the company i got the run around talked to eight people until i got SHANE COOK employee #4002 he told me "she was at an outbound company that they have stopped using because this has happen before, he asked if he could put me on hold to talk to there legal department", like a dummy i held hold only for him to pick back up and say"WE WILL HAVE THIS HANDLED TODAY ALSO EMAIL THE CORP OFFICE AND SOMEONE WILL GET BACK WITH YOU ASAP".I sent the email on that day the 6th and its the 10th and still waiting on that asap.

  • Ca
      10th of Oct, 2008
    0 Votes

    im afraid to order this diet pill i mean it sounds so good...but one complaint leads to more...so why dont they put theses on shelfs at stores? we have to be carefull with our credit cards even checks when orderin on line...there so many croocks out there.they say oprah swears by this diet program??does she or are they using her to sell these pills?..people please dont do that oprah is a decent person that helps people all over the world she doesnt deserve her name being slammed like this...

  • Br
      17th of Oct, 2008
    0 Votes

    Would you guys mind putting the websites you guys went to? I am interested in buying the product, and i would aprrediate the knowladge of any frauds!

  • Li
      20th of Oct, 2008
    0 Votes

    Right now am trying to cancel before the 14 day trial period and NO ONE !!! ANSWER Please help!!! .It $89.31 that i don't have. I need my money, i just wanted to try it; but i promise myself i will NEVER !!! TRY TO BUY ANYTHING FROM THE INTERNET. When i got threw i waited 8 min and then they hang-up. I try the product because people like OPHRA and DR. OZ are associate with the product.

  • Li
      20th of Oct, 2008
    0 Votes

    IT'S BEEN 2 HOURS & 25 MINS AND YET NO ANWSER!!????????

  • Cy
      20th of Oct, 2008
    0 Votes

    having the same happen to me . i am going to see a att. to see what can be done i will show him this web site . this is a scam. cy

  • Co
      21st of Oct, 2008
    0 Votes

    Plz post the website .. that is doing this to all of you... thank u

  • Pa
      24th of Oct, 2008
    0 Votes

    thankyou all for writing on the internet i almost paid the 3.95. i just want to try it but i will stick to slimfast and the gym!! next time go and get one of the cards that are just like credit cards at walmart and just put the ammount on it! cause then they cant take money out. you can get them where you get gift cards. my sister has one.

  • Sh
      27th of Oct, 2008
    0 Votes

    I agree, i ordered the 3.95 trial and have not even received the damn pills yet. The best part of it is I have a pre-paid credit card and they cannot charge me the 89.00 that they say they will take out. It says 7-10 days for the stuff to get here and it has been 2 weeks. The sad part of the deal is, I have tried to call and all i get is "we're sorry all circuits are busy" aint that some bull...and as for the terms and conditiopns that didn't show up until after i ordered the product...for anyone else thinkin of ordering this product, let me just say...DON"T

  • An
      29th of Oct, 2008
    0 Votes

    One thing I found out about the "Oprah" name on things. The Acai Berry was mentioned when Dr. Oz was on the program. He mentioned that it was being considered in cancer research. That was it. Bing, bang, boom. Once sentence. BUT that is all that needs to be said and a company can legitimately state "As seen on Oprah".
    The diet itself wasn't promoted but only mentioned. There were no endorsements, nor did Oprah say "I use this", yada yada...
    So it's buyer beware on these claims you see on the net. When it states "As seen on ...", that in no way means that it was endorsed or promoted. It could have just been a commercial that played on a new program and a company can legally say "As seen on..." Same with using celebrity endorsement. If a celebrity says ' ABC soap ' was in her hotel room then that ABC company can say "She" uses our product and looks 10 years younger. Never did the celebrity say she used the soap and never were there photos of a before soap or after soap to see the '10 years younger', but a company can legally state such claims. Yes, to we the consumers, this sounds bogus. However, living in the beltway of D.C. where legal eagles abound, one learns to see between the legal lines of a disclaimer.
    My dr said that the Acai berry is great as a fruit and supplement but would be wary of a pill form. Usually when things like berries, etc.. are reduced to pill form you lose the benefits because the active ingredients are diluted with the fillers used in capsule manufacturing. She recommended using the juice or extract.
    Hope this might help when you see "Oprah" in a tagline for a product, be very wary. I even saw a shampoo that had Oprah's name linked to it and it was a shampoo for babies and those with fine hair... which obviously doesn't apply to Oprah.

  • Ti
      30th of Oct, 2008
    0 Votes

    Man I wish I would have found this site before. I just ordered that trial bottle for 3. 95 and its been a week and a half and i haven't got it and they haven' t charged it to my account yet. But i also ordered that total clenser and they charged that to my account but i haven't recieved anything yet but it has only been a few days since I recieved the email that they shipped it. Is there anyway I can cancle the orders so they dont charge my account I dont have money for them to take for nothing...

  • Sa
      30th of Oct, 2008
    0 Votes

    I wish I would have found this website before submitting my order to these scammers!!! I have had no luck getting through on the phone. I either get a constant busy signal or the phone just hangs up. I paid these people with my debit card...very scary. I talked with my bank about the situation and we cancelled my card immediately, just in case I could not get through to these people and cancel my order. But now, I'm worried because they also have my address and will start sending me bills or products that I do not want.

  • An
      4th of Nov, 2008
    0 Votes

    I did the trial from this website: https://secure.ebizprogram.com/checkout1.aspx?bid=98986f87-1d71-4144-b27d-b39a3c709f52&subID=22600

    I got my free trial, and I got charged $88.62 for the Acai and then I got some other pills I didnt ask for with them and I got charged for $78.84 for them!!!

    Now I call the number provided on the site and it says the number cannot be completed as dialed!!! And the website says its going to keep charging my card monthly till I call to cancel... but I CAN'T GET THROUGH!!!

    OPRAH, you should look into products before talking about them on your show... obviously these companies are taking a great product and stealing peoples MONEY!!!

  • Te
      6th of Nov, 2008
    0 Votes

    Same thing is happening ot me. It overdrew my checking acocunt almost $40! What is the number to call to cancel this pill because it's ticking me off, on top of that, I lost my paperwork... please email it to me - reese1987@yahoo.com

  • Ma
      8th of Nov, 2008
    0 Votes

    The same thing happen to me two days ago. I ordered the trial online and then this guy call my house talking really fast .I told him I didnt want the pills anymore but he proceed to keep on talking about trying stuff for free and supposedly giving out free vacations. I told him no thanks but he continued to talk, so I hanged the phone. I called my bank right away and cancel my debit card.

  • Br
      8th of Nov, 2008
    0 Votes

    If you contact your bank they will help you with the charge from your bank, but you have to cancel out your credit card/debit card in order for them to help you. They will also refund your money and any charges assoicated with any over draws that may have occur. This have taught me a lesson never again and we should always relay on, IF IT TO GOOD TO BE TRUE THEN IT'S NOT TRUE AT ALL.

    Thank you

  • Ma
      8th of Nov, 2008
    0 Votes

    hey guys I found a number that refunded me my money it is 1-888-513-5775. try it.

  • Ma
      8th of Nov, 2008
    0 Votes

    the bank can refund your money if you let them know that is a scam or fraud.

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