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Aarons Rental Center / unprofessional general manager

1 Ridgeland, MS, United States

I walked into this horrible place trying to get a tv, after being nice till they got the money everything was set but they said they couldn't finish the paper work because the truck had not come in and they had to have the tv make model serial number. Pretty much sold something they did not have in stock. Well the salesman assured us it would be there by lunch the next day. The next day came, lunch no call. So I called them up talked to the salesman he said it be there any minute I said ok close to closing time my wife called, the general manager got on the phone told my wife "not to call back and they will call when ready or if i
She would rather come and get her money back and that would be great with him“, mind we called two times the hole day. Wow talk about customer service! We then tried to seek help from the district manager to find out why we couldn't get any date or a time so we left a voice mail. Problem is the district manager didn't call back., I received the number from the pearl gm. Surprise it was the general manager of the store that called. Told my wife that she could come and pick up her f*ing money right now. By this time I was not happy. I went to the store to get my money what luck he wasn't there. He went to break about 15 20 min before close?? Luckily filled he out the return receipt then after having a spat with his"posse" I left, as I got home I received a phone call, you guessed it the general manager childishly trying to provoke me to come back up there to fight him then he basically made threats to my family and me. Best part due to a revise look up on the phone number he called from, I found that he was on his personal cell phone instead of at the aarons location number that he called my wife from minutes before he called me.

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