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2009 Ford F-250 Super Duty / transmission issues

West Bend, WI, United States

We purchased a brand new 2009 Ford F-250 Super Duty from Gordie Boucher in February of this year. While the sales process what very pleasant, we had less than 1000 miles on the truck when someone on the freeway motioned to us that there was smoke coming from our vehicle. After pulling over we discovered that there was transmission fluid pouring out of the truck. When we say pouring we mean at least a gallon. Upon calling and taking it into the dealer they said that it must have been overfilled at the factory. By a gallon? How is that even possible? We were adamant about them replacing the transmission with a brand new one, not a used on because there is no way there was not going to be a problem with it. They kept the vehicle for a few days and said that everything should be fine and that they were not going to replace the transmission. This was a brand new truck with only 1000 miles on it. Since then we have experienced intermittent issues such as pulling a small boat and the vehicle not wanting to move, etc. This is completely unacceptable to us. When calling the dealership they suggested bringing the vehicle back in with something in tow and they will look at it. Once again WE are inconvenienced by this problem and they did not even offer us a loaner vehicle.

Does anyone out there have any suggestions as to what we might be able to do. We are at the point that if they do not put a new transmission in the truck we no longer want the vehicle as this is going to be an ongoing issue.

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