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2-10 Home Warranty / Warranty coverage

1 United States

If I were writing this a week ago. I would have given this company 5 stars. Today if I could give them negative stars, I would. My husband and I have been with 2-10 for 16 years, with top-of-the-line all-inclusive coverage, and have recommended many friends to them. Today we found out we have been dropped by them with no warning or explanation whatsoever. I can't imagine they have too many customers that stay with them as long as we have, but apparently either customer loyalty is not important to them, or they have no use for customers who dare to actually use the warranty from time to time. Save your money - I wish we had! There are many competitors who offer a similar service; in fact, 2-10 actually referred us to some when they rejected us. Smart business people, I tell ya! What kind of company refers a long-term customer, who pays for the top tier of coverage, to their competitors?!

La
Nov 21, 2016

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