Classic Parade review: car hire, no car came and still not received a refund. #CP-8849

I first came across Classic Parade through a Google search. Upon seeing the amount of Google reviews and also the Trust pilot reviews I thought this company would be a good and reliable company to a hire a car from.

I hired a Lamborghini Huracan Spyder for the 20th August 2023. I gave a £5000 deposit and it was £1100 for the day to hire the supercar. A day or two before the hire day I received an email from Mr Andrew Brown about the Lamborghini having the engine light on and they would be unable to provide the car for the day I needed. There was an attempt to find a third party solution so the car could still be delivered for the day I needed. Unfortunately Classic Parade could not deliver the car even in this way. I was not too gutted about the car not turning up. After all it would just be a case of refunding my money so I can move on. Mr Brown said he could promptly give a refund. It is now the 9th of October 2023 and he has replied by email many times that he has refunded the money. However I have not received anything yet on numerous occasions.

Reading everything here I am not too sure what to make of this company. Either they hold the money for as long as possible and eventually give the refund. Or people are actually being scammed. Due to Mr Brown failing the refund on numerous occasions I have opened up a scam case with my bank and also raised a case with action fraud police to see if there is any chance I can get my money back or if this company is actually reputable and real.