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CJS CD Keys
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3.0 16 Reviews

CJS CD Keys Complaints Summary

8 Resolved
7 Unresolved
Our verdict: While CJS CD Keys has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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CJS CD Keys reviews & complaints 16

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11:33 am EST
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CJS CD Keys I was sent another product by "mistake", they won't refund or send the right product

I bought a "Gears 5 CD Key For Steam" and they sent me a link to a shady page from another domain that asked me to enter my Steam credentials (!). Of course, I refused and asked their support to either send me the right product (the CD Key I bought), or to refund. They denied both. We went back and forth (I have the full conversation) and while they admitted that what they sent me was not what I bought, they STILL refused to refund me. I warned them, waited 3 days and started a PP dispute that's still ongoing. I'm yet to get a reply/resolution from them, it's like they're hiding their head in the sand and waiting for this to blow over. So I'll use that time to tell everyone to not fall for their bait and switch.

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4:18 pm EDT
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CJS CD Keys Awaiting Fulfillment

I'm trying to claim this key of Xbox Live Gold then this error popups "..Please wait while we do some finalll security checks on your order. Please wait, one of our staff will approve your order shortly. (maximum 2 hours)." I have waited about 2 days and still shows this issue even tho I made ticket and still no response this is so awful, but if any of staff members sees this please respond my ticket #680367 the fact is they don't even respond my phone alright but it happened on 26th Oct, 2023.

Claimed loss: 18 euros

Desired outcome: I'd would like getting my response and get my keys I've been waiting for ages.

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7:07 am EDT
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CJS CD Keys FIFA 22 CD Key is already used

Hello,

Today on 11/07/2023 I've purchased a FIFA 22 CD Key from CJS CD Keys and when I tried to redeem my product code on EA app I've got an error about my CD Key wich was already used.

I've wrote a ticket on their website and I've received another registration mail with a link to the ticket but when I've tried to access the ticket link I've received an error that "The page I was looking l for doesn't exist".

Desired outcome: Please help me get a refund or another cd key that is unused.

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Gabriel Sfecles
Pascani, RO
Jul 14, 2023 10:22 am EDT
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This thing happened to me too !

Is CJS CD Keys legit?

Our verdict: CJS CD Keys has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores CJS CD Keys's position as a benchmark of trust and quality within its industry. Users and clients of CJS CD Keys can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

CJS CD Keys earns 100% level of Trustworthiness

Perfect Trust Endorsement: CJS CD Keys achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

CJS CD Keys has claimed the domain name for cjs-cdkeys.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Cjs-cdkeys.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Cjs-cdkeys.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

CJS CD Keys as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for CJS CD Keys have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up CJS CD Keys and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Cjs-cdkeys.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Cjs-cdkeys.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from CJS CD Keys.

However ComplaintsBoard has detected that:

  • CJS CD Keys protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We have received reports that the website associated with CJS CD Keys is selling fake products. If you are considering purchasing products from this website, it's important to do additional research, verify the website's legitimacy, and consider contacting the manufacturer to determine the authenticity of the products.
  • Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.
  • We found that CJS CD Keys website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
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4:07 pm EST

CJS CD Keys Used key and no customer service

On 11/13/22 I bought a xbox game and the code was used. I filed out the form (that took about 45 mins as 5 photos were required and none could be greater than 1MB as well as I had to talk to Microsoft support as they said that was required for additional proof). I received a popup that I would be contacted within a couple of hours. However, they have not responded. I called customer support about 20 times and left 2 messages. Each time I called, it goes straight to voicemail. I sent another ticket and I got an auto generated message. Really disappointing when they claim 100% guarantee.

Desired outcome: An unused digital key in a timely manner. As well as better customer support.

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6:57 pm EDT

CJS CD Keys Got a $50 steam code and after a week I'm still on processing order.

Got a key of 50 dollar steam card and still on processing order

This is what im getting

Processing Order 2528355 ...

"..Please wait while we do some finalll security checks on your order. Please wait, one of our staff will approve your order shortly. (maximum 2 hours)."

My email is [protected]@outlook.com

Desired outcome: My key should be released immediately.

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9:58 am EDT

CJS CD Keys ace combat 7

Bought a pre loaded account and the password is wrong. And no I'm not an idiot! They can't even confirm my order number which is worrying from an online company in 2019 - I have all of the proof of order though, including the order number (albeit it potentially just being an imaginary number than means nothing to anybody). Apart from only confirming that they can't confirm my order and not trying to resolve anything...I've not heard anything from them for 24 hours! And the number they have for a customer service line just seems to be some unmanned ghost line! Really unimpressed with this company

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6:18 pm EDT

CJS CD Keys windows 10 professional cd key (digital download)

i bought the key on 5th of june. i'm writing this on 22nd of june, two and a half weeks later, and i still haven't received my key. I wrote to the support and it's completely useless. 0 transparency for once. Not even talking about the fact that i'm being replied either by a bot, or by a person who just copies/pastes some phrases back to me. this is ridiculous.
Have a look at the attached photos.

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11:02 am EDT

CJS CD Keys 12 months netflix

I am at the end of my patients been waiting another week and sent the old code which does not work. See attached I am now on my 4th attempt this can not be right.
#214147 4 months ago #214419 4 months ago #220592 2months ago #228239 1 month ago 4th march code now does not work still awaiting some kind of reply from them. Every time i get a code it is not lasting more than 3 weeks instead of 12 months so all my saved stuff is deleted and have to do it all again.

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6:39 am EDT
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CJS CD Keys black ops 4 pre order code

Honestly you guys are jokers!, I went through the trouble of all of these 'verify"stages and I wasn't allowed/my order was"rejected' mainly because I had another cd keys account that I didn't know about because i've only bought one item last year just because of that my game was rejected, prior to the fact that I already verified my card/identity. Such a joke

Exact email from 'kent l' "thanks for getting back to us.
Unfortunately, the review team rejected your order. So as not to inconvenience you any further, I can confirm that your order has now been cancelled and the transaction voided/refunded. The funds should be back with you shortly.
Hope this explains the situation."

Honestly a time waster, all because I had an account I didn't know about last year.

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3:02 am EDT
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CJS CD Keys xbox live gold membership

Terrible customer service. I bought a key for xbox live which did not work so had to contact them to try and get it sorted.

They have no phone number to contact them on or live chat function so you have to email them. Emails take such a long time to get responded to and the answers I got never even answered my queries properly.

2 weeks later I am still waiting for a resolution to my ongoing claim for a refund or new key (I still don't know if I will receive new code or money back because they seem to not want to answer that question so I cant go and buy a new code from somewhere else). All the time this is going on I am without xbox live and have stressed the urgency on numerous occasions only to receive a generic response back a day or 2 later.

Long & short of it is I received a code which did not work...I still have not received a refund or new key and feel like they don't care or want to help. Avoid them at all costs and pay the extra money somewhere else to save yourself all the stress and hassle. Scammers

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5:19 pm EDT
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CJS CD Keys xbox live gold subscription non delivery

Purchased a 1 year xbox live gold subscription over two weeks ago. The code took about 24 hours to be delivered despite the fact that its digital and they promised instant download. The code they sent me was fake. I contacted them immediately and they sent me a actually rather nice response, but promised resolution in 1-2 business days
Today is day 15 and I have nothing but empty promises. The issue keeps being blamed on "their supplier" but I have now asked for a refund twice and they keep saying they are investigating. Not only can they not deliver a purchased product, they wont return my money. Total scam, go elsewhere.

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5:07 am EDT
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CJS CD Keys google play 10 gbp e voucher

Dear sir/ madam,
I purchased the above a short while ago, yet I'm unable to collect out as it keeps saying it's out of stock. Yet before I bought it, there was nothing that indicated the item was it of stock.
I've now read numerous reviews stating how they were scammed by this "company". PLEASE ease my panicking and either refund in FULL or put the 2 Google play items ready to collect.
Thank you. Emma yarde
[protected]@gmail.com

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6:18 am EDT
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CJS CD Keys my xbox one game pass..

I bought 2 game passes yesterday but havent seen or heard about it at all.. You guys need to either give me my money back or give me my game pass... I will take yall to court about my money ... I will sue for other reasons as well... Either follow policy or get ready for court... Thanks gino mazzccua i just want what i paid for thats all so do whats necessary to please your customer's

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2:22 am EST
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CJS CD Keys assassin's creed: origins - season pass/key already in use

Order #1083623 (24th Jan 2018)
support id #177915
2 day ago I have buy Assassin's Creed: Origins - Season Pass the key is already in use so no game and the support dont reply back anymore since 2 days ago
and im still waiting I send them all the proof and 4 more reply's
but nothing
they will said to ask ubisoft this
Ask the support to confirm the time, date and country the code was activated in
but since they are not authorized vendor ubisoft wont give me that info and they will block any games you get from cjs-cdkeys
I have ask them nice to send me a new key that works but no reply anymore
so I feel pretty much scammed for the first time here

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7:29 am EDT
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CJS CD Keys I was scammed

They send me an activated key. It's been 2 weeks and they still can't replace it. Same story with my refund. They said ok and disappeared with used key and my money. I was cheated by them.
What their customer service says is funny, they copy and paste their answers and they don't fit your issue. For your own safety don't order keys from them, they are scammers.

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AstridvE
, US
Sep 27, 2017 2:11 am EDT
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Same happened here. They sold me a used key, and are not interested in giving me a new one. I have now spent over one month, sending emails daily.
I wish I had found this site earlier, so I would not have spent my money on a key for a game, as this is a huge scam. How did they get such good reviews? Was there a time where they did care?

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1:58 pm EST
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CJS CD Keys sells fraudulent products with intrusive delivery system

CJS CD Keys has created an elaborate scheme of no longer caring for their customers and in doing so selling them fraudulently purchased keys, and while they offer instant delivery on their goods, that is not the case. In fact, their retrieval process dubbed "Autokey" to receive your goods is very intrusive and downright shoddy in nature.

I purchased a key for the first time from CJS CD Keys about a month ago for a brand new game. CJS CD Keys had this product listed as "in-stock" and "Available for Instant Delivery". The game was just released so it was important for me to be able to play with friends. When I purchased the game, and went through their "Autokey" system, it told me that the order "Had to be approved" before it could be sent, which was never mentioned originally and obviously does not match their "Instant Delivery" claims. After trying several times to reach out to them, I was banned from their Facebook page and my e-mails went ignored. I bought the key elsewhere, and told CJS CD Keys if they did not issue me a refund I would file a chargeback. Needless to say, they finally issued my refund.

Fast forward to now, I thought maybe my first experience with CJS CD Keys was a fluke; surely a site with so many users can't be fraudulent, right? Well, wrong. With this purchase, upon buying, their new "Autokey" system has a very intrusive system that--once again does not let you know will be required--of sending them a copy of your Photo ID and a proof of residence like a utility bill. How ludicrous is that? Needless to say, when I said "Nevermind, give me a refund.", they told me there would be a "Convenience Charge" for doing so even though they never told me of that, or of this required information, before my purchase.

AWFUL service, AWFUL support, and AWFUL products. Plenty of other legitimate and reliable options out there.

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RYAN578
, US
Jan 20, 2024 9:14 am EST
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I bought Hitman: Blood Money for 1.59 GBP with crypto. I never received a code and the website didn't even say I paid. I sent multiple emails but no answers. They also told me my email was gonna be checked quickly but it has been 12 hours and nothing

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Enver Gezen
, US
Oct 22, 2023 5:18 pm EDT
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At October 5, i bought a fifa fc 24 key, and it did not arrive untill a day later. Problem was that when i finally received the key. It was faulty and already used. The staff told me this and they said they would give me a new one within 12 hours, its now been 2 days with no help.

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Dana E. Brown
, US
Dec 31, 2022 11:57 pm EST

I get error when trying to get key ask for refund had to email someone to get refund but I didn't email them asking for the key now I no that this is there working process and false advertising they have a key but in reality their website is very deceptive this company needs to be shutdown

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Ronny56
, GB
Aug 05, 2019 3:05 am EDT
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Failed after a month. Asking for login details. The account details are from an american guy who ive obviously been piggybacked onto

Only 1 response saying it was resolved

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Denise Langford
, US
Dec 28, 2015 2:24 pm EST

Bought a $10.00 temporary online access for/ ps4 - psn of course it didn't work; why the heck would I buy a game then; then they do not have a customer service contact number (very convenient); I reported them to the california attorney general, (cag)-consumer protection; when you do leave contact info they have a message, says 1-2 working days (what?), but yet there web page says they respond within few hours; you have great pricing but now I know why!
Confusing and more then likely a scam and the cag says it does sound very odd, but first contact you and then right everything downand call cag back!? contact @ paule. culligan@ccol.net (1-2 working days lmao); I also was told there are numerous others that have reported you!
The $10:00 was not the issue, why but a more expensive game... if the first time did not work; "once bitten quit petting the dog"!
Terrible customer service can kill or limit growth of company revenues, I call it small business 101;

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CheezItLife
, US
Aug 05, 2013 7:45 am EDT

I had also purchased a key from this company for an xbox gold membership. I hate putting my credit card information online, especially when it comes to the xbox live memberships because it automatically charges my card. www.cjs-cdkeys.com site stated instant delivery and the price was only $9.94 which saved me a few pennies as well as extra gas to go to the store and buy a gold membership card from the store. so I checked reviews and most were positive and I decided to go ahead and purchase. I received a link to retrieve my "auto key" and with every click it wanted me to verify my information. first my email address had to be verified (both the one I used at checkout and the email I used strictly for paypal transactions, then I had to verify my phone number, then it decided all that wasn't good enough and they wanted me to scan my id (drivers license, passport, id card, student id card) and a bank statement, utility bills, etc. then they wanted me to hand-write "cjs cd keys" and the current date on a piece of paper. who would go to these lengths? why in the world would I provide them with this type of personal information? and there was no guarantee on when I would receive the key after sending it over. I decided that process was way too intrusive and way too long for it to be worth the bother... I might as well have taken the 10 minutes and gas I was trying to save and went to the store and picked one up for that all trouble cjs-cd keys verifcation process was causing. I also noticed that my receipt said one price ($9.94 usd), but my paypal account was charged another ($10.20usd). yeah it's only $0.26 difference, but I was upset on principle. I was already upset about the intrusiveness and the huge waste of my time trying to retrieve this key, but to then charge me more than my receipt said? you've gotta be kidding me! their customer service (if you could call it that) is lacking. they were extremely unprofessional when I inquired about the difference in pricing.in the end I did finally get a refund, but I had to fight for it. buyer beware.

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