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Kasamba Psychics
reviews & complaints
Kasamba Psychics
reviews & complaints

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37 complaints
21 resolved 16 unresolved

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Kasamba Psychics reviews & complaints

Kasamba Psychics complaints 37

S
Dec 18, 2021
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Kasamba Psychics - Free consultation with Ms Isabella

I visited Kasamba psychic site and selected Ms Isabella psychic for 3 minute Free Consultation
She delayed in answering pausing all the time.Before I could get any answer it was mentioned 7 minutes. She spent less than 3 minutes with me.
Ms Julia/ Customer Service Kasamba emailed me and said there had been a technical disruption.She offered me £ 10 as compensation.
However Kasamba Customer service emailed me stating I have to pay £ 86 in total and issued me a ticket .They sent me several emails to my email : [protected]@gmail.com yesterday and today.There was also an email from psychic Ms Isabella asking me to consult her.

I wish to remove all details of my Visa debit card and also stop their humiliating emails coming.

Kasamba is going to cut £86 from my bank as they have all my details.

Please stop them. Thank you

Kasamba Psychics - Personal

Hi my name is Michael Davies I am emailing this complaint today regards to the$144 dollars difference in the fee's My bill stated $349 dollars and l received a bill of$493 dollars on the 15/11/2021 I can't believe you guys put a massive fee on top of the bill that people pay in confidence with the person doing the reading were people put there trust in your services please get back to me in regards to this matter thank you.

Desired outcome: 7 business days

L
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Kasamba Psychics - Fradulent attempt to take 300 more than once from my account

They take total advantage of the vulnerable. They attempted to take 300 on two separate occasions from my account. They insisted after this that i send official documentation with my address and date of birth and and a utility bill so they could take these monies.

The reading apparently lasted 40 plus minutes because he would not respond, his english was terrible. It might as well have been a robot. He kept saying the wrong situation and making scary comments such as dangerous waters and did not explain.

I have asked that they share the chat with times of responses from their servers and they refuse to do so.

They just keep harassing me and my bank for money . They made a horrifically stressful situation so much worse.

They are awful, scammers that should be jailed for praying on vulnerable people and fraudulently trying to steal from innocent people.

Report them to the authorities, to google, to yahoo search, to icann, to data commissions and regulators. STOP THEM STEALING AND SCAMMING

Desired outcome: Apology and confirmation they will not longer attempt to take further money from my accoubt. Permanently remive my credit card and personal information from their databases

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N
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Kasamba Psychics - Kasamba

This thing is addictive! Ive never trusted all these but around September 2020, I was shattered after my breakup and the cheating of my ex, so I signed up for kasamba to know if I'll ever be happy. The psychics tell you things that you want to hear( which helped me at that moment) but I was
In a bubble. I've been to 5/6 psychics but none of the predictions came true. They are just scammers! If there was a way to sue this site, it should be sued

Desired outcome: Flop

L
Sep 13, 2021

I had the same experience and contacted them as requested and they just still insist on payment and refuse to address the issue or deal with it in a professional manner. Shameful fraudulent behaviour and praying on the vulnerable.

A
Mar 23, 2021
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Kasamba Psychics - Reading

I had an reading with "MASTER SOUL". First off I would like to start off by saying this is very unprofessional and I feel as if they scammed me. I was charged $15 when it clearly stated "$1.99/ a minute". They were stalling and running the time up. Not to mention they didn't answer any of my questions. Then out of the blue they ended the chat. My questions still remain unanswered. This is very unfair. I want a full refund!

Desired outcome: $15

Kasamba Psychics - Caused a suicide and a national outcry

Kasamba has a reputation in other countries and the United States now is evaluating this issues as well. In Australia a man committed suicide for lies and interaction with Kasamba. His gf and family...

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M
Oct 31, 2020
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Kasamba Psychics - Online chat

Met a guy and my marriage life was not going well. Kasamba psychic told me that guy is perfect fit for me and connected to me on spiritual level. But that guy took 28k dollars from me and ran away. What a joke. They told me that I will divorce my husband which did not happen.
They charge me do much money for all the fake information and their psychic are not professional people. Anybody is doing readings abd ripping people. Who did my readings her name was love readings by jennifer.

M
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Kasamba Psychics - overly charge without informing me

I was charged today 18/10/2019 without even using thus site! One transaction being $192 WTF! Idk how I got charged for something I didn't request I've only ever done 2 readings and those are on my Thursday ones! MONDAY not Today at 2AM in the morning this bad, I'm going to speak to my bank and I will be demanding a refund from kasamba and reporting this company.

F
Aug 15, 2019
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Kasamba Psychics - a psychic who did not answer my questions / no help at all

I paid for a service for a psychic reading by Vedic guru. I asked my questions, however he was completely avoiding my questions and was talking about something completely irrelevant. I bought up my question multiple times but he would not listen. He would not let me talk and the whole session he was talking about something completely different to my topic, and I could not get through to him. I did not get any questions answered. Is it possible to get a refund?

T
May 30, 2019
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Kasamba Psychics - lying thieves! warning do not take one step further into the site!

Do not trust this site!! The psychics are liars who don't promise what they have. At the beginning of every chat you get 3 free minutes which is not worth it as 5 psychics that I talked with provide...

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I
Apr 10, 2019
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Kasamba Psychics - adds

Kasamba Psycics does lot of damage to people's subconscious with those endless adds on youtube. As for example, the one ‘i caught my boyfriend cheating on me', literally conditions ones brain into such or similar happenings, with constant suggestion and imprint! Everyone who knows about the power of words knows what Im talking about. Please stop with those type of adds if you wish to really help people, and focus on providing helpful, positive and informative content instead. Thanks!

L
Apr 01, 2019
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Kasamba Psychics - unethical behavior unauthorized charges

These "psychics" prey on emotions and charge extreme amounts. There are thousands of dollars of unauthorized charges. Many soliciting more and more sessions and charging money while using mental...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Kasamba Psychics - psychic love reading

I was sent an email ([protected]@yahoo.co.uk) that I have free 3 minutes to talk to a psychic about love issues. I was asked for my credit card and charged about 40 dollars when I didn't even chat for...

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K
Sep 15, 2018

Kasamba Psychics - too much of money has been charged

I have been charged a hjge amount where the physic had told me it would be free of cost .. the cost which has been charged is INR 28, 000 /- from my credit card which is super huge. Kindly ensure i...

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Kasamba Psychics - physic reading

They are telling me I owe them $152 dollars as total from two readers when my card was charged $52 which leaves me with a balance of$ 97 or $98 that I owe but they are trying to make me pay a additional $152 plus what they have already took from me. I mention to customer that the readers were extremely slow giving me my readings which was killing my time making me pay out all this money but they made no adjustments to my account. The readers could not hardly spell making my readings very difficult to read. One physic was$ 4.99 a min twice with him in $ 4.25 a min with another physic. I have called my bank and they told me they took $50 or $ 60 bucks from my account.

G
Aug 09, 2018

Kasamba Psychics - overcharged on credit card

Every time I am overcharged on the credit card and they take extra balance to maintain the card and service.I `d like to discontinue and not avail the service anymore.I cant afford to pay...

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J
Jul 07, 2018
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Kasamba Psychics - your ads on youtube

Please stop promoting your ad on YouTube! It's so annoying and is only causing me to spread the news about how much your business sucks. I don't believe in psychics, and it's making me so upset to...

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B

Kasamba Psychics - ticket number 143363 (other ticket numbers are at the end of complaint) account user_9958685

I am writing to dispute a billing error in the amount of 474.05 on my account(please note a customer service member noted 50 dollars has been refunded, not enough time has passed to verify). However...

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Kasamba Psychics - psychic reading

There is only one word for KASAMBA website! It's a legal way of scamming people! All people in that platform are covered by terms of service that says that the website is for entertainment! I don't know many who would entertain themselves this way! People in their desperation need an insight and a clarity in their situation! Don't believe the ratings and comments there! I have also comments there for the psychic i used because she was forcing me to rate otherwise she wouldn't get my next call. I never saw results though! And i know many who have been struggling with them for years and just can't accept they have been scammed! I was in the same situation! After 3 years i realized I have been scammed! I decided to forget the money but at least not to lose more! I almost got mentally sick! In the end the psychic told me the situation changed for unknown reason while until that time she was swearing we were meant to be together! I hope people will wake up and stop using these scammers! I am real customer and a ripped off customer!

P
Jan 23, 2018
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Kasamba Psychics - psychic reading

Never never never never use this site!!! Terrible service, terrible customer service, terrible advisors. They promise you services that they do not deliver. Extremely costly!!! I have seen shaman...

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Kasamba Psychics Company contacts

Phone number

+1 212 918 2100

Website

www.kasamba.com
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