I purchased a 2-year, 3-device Kaspersky Antivirus license from [company name] (CJS CD Keys). However, after activating the key, I discovered that it was only valid for 247 days, which is far shorter than the 2 years I paid for.
I immediately reached out to customer support, provided evidence of the discrepancy, and requested a full refund. Instead of addressing the issue, the company refused to issue a refund and has been unhelpful in resolving the matter. They have failed to honor their product description and have shown a complete disregard for customer satisfaction.
Despite my repeated requests, they continue to avoid offering a proper resolution and have not taken responsibility for providing the incorrect product. This has been a frustrating and unfair experience, and I strongly advise others to be cautious when dealing with this company.
Recommendation: Stay away from this company.