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City Furniture review: Remote for my adjustable bedframe

Vilma Ramos of US

Jan 11, 2026 12:19 pm EST

Verified customer

Featured review

I purchase a bedframe and adjustable mattress. Since November 2025 I've been emailing and calling the warranty department asking to send me a replacement remote. My remote fell and it no longer works. This is the second time I've had to ask for a replacement remote. The first time the remote was sent to me without any problem. My bed is in a position that I can't sleep on.
warranty dept has my invoice # 560404 and Invoice date 3/26/2023
I want my remote.

Desired outcome: I want to receive my remote as soon as possible. I have not been able to sleep on my bed.

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