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CB Banks Citibank Complaints #882-901
Citibank

Citibank review: citibank refuses to give me cash when I close my account!!

D
Author of the review
12:39 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I had a checking account with Citibank . I closed the account because of their bad services. I wanted to get cash but Citibank refuses to provide me cash. They stated that because I'm no longer their client they don't cash the check, which was issued by them.

What kind service is this?
I would understand if I don't have an account with them and want to cash a check issued by another bank. However, this is not the case. I had an account with them. They have my money and now refuses to provide cash to me when I closed the account.

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  1. Citibank Contacts

  2. Citibank phone numbers
    +1 (800) 285-3000
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    100%
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    100%
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    More phone numbers
  3. Citibank emails
  4. Citibank address
    Citi, 388 Greenwich Street, New York, 10013, United States
  5. Citibank social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 14, 2026
  7. View all Citibank contacts
Citibank Category
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