Circle K
reviews and complaints

I spend a lot of money in your store the manager James told me that I'm not aloud in the store said I stole orange tic tacs a year and a half ago and said I couldn't be in the store he has told me this one other time but last time he said I stole gum but that was 6 months ago he has the wrong person his time is off and what I "stole"is different I spend a lot of money in your stores and I am very offended Me and all my friends will have to go somewhere else if this doesn't get resolved

Went in to buy a donut and soda and cigars I'm 55 yrs old and I stated this too her she then said so what I then told her I don't have to show ID because I'm clearly over 40 and federal law states if I'm over 40 I don't have to show my ID she then became very rude and disrespectful and told me to leave the store because I ask for her GM number so I can call them doing this whole incident she stayed talking on the phone and sitting on a milk crates at the cash register and this happened at the store located at 3540 Richland ave west circle K on Jefferson Davis hwy across from Walmart Aiken SC. 5/22/2019
around 8: 35 am I ask for her name and store number but she wouldn't give it to me at no time did she stand up or hang up her cell or stop the conversation with her girlfriend while I was trying to communicate with her she definitely has poor customer service and doesn't act like she was representing the standard set by Circle K . I'm sure your company doesn't encourage personal cell phone use on company time and on the front register where you are dealing with customers .thank you and I would appreciate a response from your company thank you . I can be reached at [protected]@gmail.com and my phone number is [protected]. Thank you

Every time I come in the store she is on her phone loud talking. Never paying attention, she's always being rude and trying to sell every customer that walks in the "paparazzi" jewelry she sells. It gets annoying when I come in for gas and coffee and every time she is always on her phone taking pictures or live on social media. I have already complained to the store manager and nothing so now I'm online complaining if something isn't done to solve this I'm forced to use another gas station and so will all my friends and family. It's ridiculous to get hassled by the homeless for money then u wall into the store to purchase stuff and you're being hassled by an employee that's loud rude and soliciting her jewelry

Lakeland fl is where my complaint is for store is always dirty polar pop area always dirty understocked taste either carbonated or always out they had one good manager there she transferred to the memorial Blvd and chestnut rd store and now this store is crap please fix this store use to be a nice store but now not so much I dont know the store number but it's the corner of Galloway and old Kathleen rd

I got home and noticed there was a piece of metal/mirror in my cup . I took it back they only offered a replacement. I asked them to inspect The machine and give me an explanation as to where it may have come from. He said most likely from the stack of cups - Disappointed and scared a child may have gotten a piece . I have included a couple of photos . Circle K - how is this possible ?

Hello I am writing to you in regards that the soda machine is always dirty never any cups or lids on the counter. Every week when they have there free stuff on wednesdays I never get to receive it this has been on going for months also the pizza and roller items I have purchased are never cooked or always burnt and on roller grill for too long they are never replaced even when I say something about it. Please help I was told to email and you could make things rught I am a loyal customer in the store multiple times a day. I never receive my 2.00 off either

Well a guy on 3rd shift always came in hour late every day well came in I'll one day a couple wanted to no if we had Marlboro methanol cig I said no he slammed register an said till they fire this [censored] I'm done talking about me my husband was there to pick me up my husband said why did you disrespect my wife and he treating my husband said I get off at a 11 meet me out back we will take care of it so I went in next day new manger Deana store 3192 fire me for no reason so I'm getting me a lawyer cause there was no reason why I should have gotten fired an everyday someone I no gos in that store they tell them lies to why I'm not there no more an the first 3 day she had it were I couldn't sign in wen I arrived an left so had write on paper I work 47 hour an only got 253 that not right at all I call up there she want talk to me she must got paid for my hour cause the first 3 day I had log in her name it's not right I want my job back so my lawyer is taken this case cause she had no reason to fire me it's on camera an 3 customer that were there have it as well an well be my witness an people that go in there daily will tell you what all they say they have no right to say anything about me an lie about reason im not there something needs to be done someone need to call me I have tried 4 day in row to get ahold of corporate

I try to stop at this store twice A-day once in the morning once in the evening. Every single time anyone stops there they are bombarded by panhandlers begging for money they will even follow you into the store asking you for money. something really needs to be done as dar as security or managing the store a little better. the clerk or clerks that are all working do not force them to leave. I have heard numerous people say they will not go back to this particular store which is on Manhattan boulevard and West bank expressway in Harvey, Louisiana. I am about at that point myself as for is not returning. Considering the money you guys are losing by customers refusing to go there you could easily pay management to control the situation it is completely out of hand.

I stopped at store # 2722106 in Orlando, Florida. I stopped to get food, gas, and drinks . I was told that both bathrooms are out of order. Neither bathroom had an out of order sign on it. Since i could not wash my hands I could not pump gas or eat. If a reatail location that serves food does not provide a bathroom it is a code violation and I will be reporting this location today.

I visit a Circle K store around 2-3 times every single day and today was the first time that I have been disappointed enough to submit a complaint. I went in to store #2703398 at 8:58pm to grab a Sweet Tea that your stores typically have brewed throughout the day. I went to get mine and the sweet tea container was empty. I go up to the register to let the employees know and received a hands up, shoulder shrug from a gentleman by the name of Morgan that they were out. I asked them if they could then make more because it doesn't take long to make and I would be fine waiting for it because it's my favorite. He says, no, we're out. Ok, no biggie, it's not the first time and I am perfectly capable of adding sugar to your regular tea in order to make my own sweet tea and then found that even that one was empty. It was already annoying that instead of Morgan apologizing for not having sweet tea available or trying to offer an alternative, when I told him that both black teas were out he just left the empty containers on the counter because he was too busy talking with the other employee that was working with him. I usually have a great experience at all of your stores and this was such a silly thing for him to be so complacent about. He should be taught how to deal with replenishing items or at least taking containers off the counters so customers don't think there is something available that isn't.

Hello, this is my 2nd time coming to the circle k in north charleston 5302 rivers avenue. Store #3691 i believe.
This incident was two days ago on the 8th around 12:30. there was a older Caucasian big guy at the register and i was in a VERY LONG LINE that led to the BACK of the store.( no exaggeration) there was a manager in a black shirt caucasian lady with blonde curly hair.. She was counting ciggarettes. Why wasnt she assisting in getting the customers taken care of? Poor management! After waiting about 20 mins, i was served and left. Today which is the 10th. Same deal...a long line! One young blonde Caucasian male was on the register while the same manager and another african american employee was outside right by the door smoking cigarettes! Unacceptable! Customers in line with me saw this and was complaining along with the guy at the register. This makes me NOT want to come back to this store even tho gas is cheap here. Very poor customer service. I will not be returning. The picture isnt the best. But they are outside while there is a very long line.

The store on beltline and pioneer pkwy grand prairie. Saw one of your employees standing by the car wash smoking marijuana (it was definitely marijuana) she had her uniform on and name tag said Arianna and heard her reply to a conversation on her phone saying her manager knew she smoked and that her manager smoked too. So so unprofessional and not to mention against the law...will not return to that store ever again.

What is up with the all in one soda machine? I stop weekly at the 15720 San Pedro location in San Antonio TX because they still have the single all in one soda machine, and therefore Vanilla creme soda. But not today! Both said unavailable. Is it discontinued or just out?

Also, if it's just out, what other locations have vanilla creme soda? If it's discontinued I might as well go back to 7-11 that's more convenient.

Me and my spouse went into the store and got 2 drinks. We stood is Beth's lane to check out, as we went up there she proceeds to look my boyfriend in the face which he is half Mexican, and say "happy cinco de Mayo day" she didn't say that to the last 3 customers and 2 of them were Mexican. That was very offensive. Very rude I will NOT be returning to any of the stores. This happened Sunday May 5, 2019 at 5:32.

Hello, I visited the circle K listed below on May 1st around 3:00 PM, and had a very unpleasant experience with the employee, Sandy.
Kangaroo Express at 320 N. State Rd. 415 Osteen, FL 32764. My receipt says Circle K 2806. Store phone number (407) 322-9934.

I went into the store and there was only Sandy working at the time, there was a line of 6 people waiting to check out because she was taking her time flirting with a customer that had already received his change and was just standing there talking to her. Then I spoke up and said calmly "can we move it along please" she then started to check other customers out, once it was my turn I asked to buy a pack of cigarettes she laughed at me and said "your going to hate me but I just cant sell you anything" I asked why she said because the person that tried to buy those particular cigarettes before me didnt have an ID and she thinks I'm buying them for that person. I told her I dont know what your talking about would you like to see my ID. She continued to be rude and laugh at me and say "sorry nothing I can do for you" I asked if I could speak to her manager, she said there was no manager there but she will call them for me if I wanted. All this while there is now 10 people waiting in line behind me. It was very embarrassing, and it seemed as if she was trying to be spiteful towards me because I made the comment to please move a long.

I am 29 years old, I can provide a copy of my identification if needed. There was no reason for her to treat me that way. I have been in that particular store many times before where I have personally NOT been asked for my ID from her, which shows she probably doesn't ask everyone else all the time either, which is another problem.
I would like to point out that this employee, Sandy, is very young, probably 18 years old and is just very inexperienced, she either needs to be re-trained, given a pay reduction, or fired. The female manager that works there is see often is always working hard, is very friendly and helpful to her customers and she deserves a raise. I dont know the managers name, but Sandy is rude and should seek employment not in customer service.