Cinnabon
Reviews and Complaints

I purchased 2 minibons from your Allentown Travel Plaza location. I bought them to go and ate them when I got checked into my hotel approx. 1/2 hour later. The bottom 1/2 inch of the buns were so hard I could not stick a fork in or bite. I warmed up in microwave to see if it would soften and ate what I could, but the whole bottom of both was too hard to eat. I often purchase from Cinnabon while flying or driving and have never had this happen. Very disappointing when I am too far away to get them replaced :-( Photo would not upload in your site.

on the date of February 22 2016 I attended cinnabon, when I had first approached the front counter, your employee was unfriendly nor was she polite, I then placed my order and proceeded to wait after ten minutes the employee had informed me that it would be another 15 min wait, I do not appreciate your employee then stating that I was "over weight" and did not need this product, it was a treat for my daughter. I was absolutely appalled with this interaction, I feel that their should be more training for your employees in regards to customer service along with some edict. I would greatly appreciate a refund along with some coupons for my time and disappointment in this matter. thank you for your time and I apologize that this is not a more positive note .

ystrday i wnt to cinnabon in nakheel plaza, in qassim, ksa.i ws very shockd 2 find very small flies on the rolls..when i complaind 2 d employees there, they said that it was out of there hands and they didnt even dispose of the rolls.im a regular customer and i love the cinnamon rolls but i will never ever in my life buy anything from there again.every time i remember the unhealthy scene it makes me sick to my stomach.i dnt know where else i could complain and i dont wanna c my fav resturant good name staind for good.

On Sunday, 25 April we went to cinnabon tygervalley, which is quite a distance from our house to purchase cinnabons. We bought for over R200 worth of cinnabons and decided to have some of them there. We bought the cinnabons at around 16:25 and were told they'll serve us in take away containers cos they're closing soon, we accepted this. Then, while we were eating, they started picking the chairs up around us. to make it worse, while my sister was still eating, she had a bit of cinnabon left in her box, they tapped her on her shoulder and said they want to close now, can we leave! this was at 16:45. I find it utterly unproffessional and totally rude to chase an eating customer out of the shop!