Cinch Home Services review: Failure to provided warranty services

On February 21, 2022, Cinch Home Services was contacted because there was no heat coming into the home. Upon contacting them, I was assessed a $150.00 deductible. Their vendor Dimensional was to arrive to on February 22, 2022. After numerous calls to the vendor, they failed to show. I contacted another vendor which came out and made the repair. Cinch refused to make an emergency transaction to cover the out of contract vendor and until this day (March 15, 2022) they have failed to refund my deductible. Cinch was referred through Freedom Mortgage, nonetheless, this does not make the a good conduit to provide warranty services.