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Choice Hotels International Customer Service


Choice Hotels International, Inc.

6811 E Mayo Blvd, Suite 100
United States - 85054-3119

Customer Support Phone Numbers

132 400(Australia) 0 0
1800 500 600(Ireland) 0 0
1800 180 1380(India) 0 0
1800 364 6835(Mexico) 0 0
800 616 1147(Singapore) 0 0
+1 877 424 6423(Hotel Reservations) 1 0
+1 888 221 6039(Vacation Rental Reservations) 0 0
+1 800 300 8800(Customer Relations) 2 2
+1 800 521 2121(Choice Privileges Reservations) 0 1
+1 888 770 6800(Choice Privileges Service Center) 0 0
+1 866 263 2058(Choice Privileges Visa) 0 0
+1 866 599 5070(Barclaycard Customer Service) 0 0
+1 866 291 9816(Customer Service, Spanish) 1 0
+1 800 267 3837(Customer Service, French) 0 0
+1 800 654 6200(Customer Service, International Languages) 0 0
+44 800 444 444(United Kingdom) 0 1
+64 800 803 524(New Zealand) 0 0
+33 800 912 424(France) 0 0
+49 800 185 5522(Germany) 0 0
+39 800 872 045(Italy) 0 0
+31 800 022 4852(Netherlands) 0 0
+34 900 998 914(Spain) 0 0
+852 800 962 532(Hong Kong) 0 0
+81 531 616 337(Japan) 0 0

Choice Hotels International Complaints & Reviews

Choice Hotels International / customer service

r0b on Mar 16, 2019

I have a choice privilege account that I have not used for some time. I decided to check rates for several nights/weeks I need in the Denton, TX area but when I try to log in, my account is locked. I tried calling twice but get stuck on long hold waiting for help. I tried emailing but...

Choice Hotels International / excrement left in toilet in assigned room upon check in

senr on Feb 14, 2019

To: Choice Hotels Customer Service From: Client #GP-OXR1002 Date of incident: February 11, 2019 Desired resolution: refund 1. Excrement was left in the toilet in the room we were assigned we discovered when we entered the bathroom. This appeared to be an intentional act. Whoever serviced the...

Choice Hotels International / service

Jazzdelta on Nov 22, 2018

My friend was insulted by a manager at the hotel because she had her own cup to drink orange juice in at breakfast. He came up from behind her and got in her face and started yelling at her. Everyone stopped and was looking at her. She told him she was sorry and that he could have the cup...

Choice Hotels International / choice hotel in harrisburg mississippi

Tammyl1 on Nov 18, 2018

11/17/18 booked rooms, several rooms had roaches in the bed and bathroom. I had booked for 11/17/18 and was going to book again for 11/18/18 but had hotel cancel the 18th due to the bugs roaches in the room. One of the rooms did not have the bed made. I was trying to book 2 nights to get...

Choice Hotels International / hotel cleanliness

Troy Droegemeyer on Nov 16, 2018

Hello my name is Troy Droegemeyer I stayed at your 2520 Sterling Rd., Hollywood, FL quality inn and suites airport/cruise port south hotel on Saturday, November 10 . This has been the worst experience I have ever had and hotel as I checked in at 6 o'clock and the room was not ready to...

Quality Inn / overcharge

Leslie Merrill on Nov 8, 2018

I got a room at the Quality Inn in Lake Elsinore for one night alone they made me pay $100 deposit to prove that the room will still be clean when I left which it was and I had sprayed white vinegar and lavender oil in the room just because I do that and it doesn't mean it's a good thing...

Choice Hotels International / services received - condition of the hotel - kandi lenker rewards #gp-kll19274

kandi lenker on Oct 18, 2018

Stay date: Arrived October 5, 2018 for one night on confirmation # 29360626 and arrived October 5, 2018, for one night stay and parking for 7 nights for confirmation #608308812. On 8/28/18, I booked a room through Park/Sleep and Fly for Comfort Inn & Suites BWI airport Reservation ID 1867963 Conf...

Choice Hotels International / best internet rate guarantee report

Michael Bolinger on Oct 11, 2018

Claim to price match other web sites but refused my discovery that Expedia was cheaper. Sent link to Expedia and they claim the lower price was not available. From: [email protected] Sent: Wed Oct 10 2018 11:09:58 GMT-0600 (Mountain Daylight Time) To: [email protected] Subject: Best...

Choice Hotels International / missing money

Jim Hansen on Oct 10, 2018

We stayed at a quality inn in woodstock, Il. We had money missing from are room and we talked to the morning person and the night person about it and got one story. But when we talked to the manager who I know took it he told us another different story. He denies be able to get into are... / summer promotion

Denise Palermo-Blakely on Sep 22, 2018

In July Eugene Oregon I had 4 stays booked at Comfort Suites. Because the hotel could not extend/ rebook me at the same rate, I had to book myself 4 separate times to get the days I needed. In July 2018, I had 4 stays. 1. When combining my 1st stay with my 3rd (nonconsecutive) qualifies me for 1...

Choice Hotels International / running bank card several times when it was approved each time/paid cash and got receipt for $0.00 charged

Barry La Favor on Sep 21, 2018

Econo Lodge (176644) Jackson, MN 2007 Highway 71 North checked in by gm After running my card four times, with "approved and accepted" each time on the signature pad, I got flustered and paid cash. Got a receipt for no charges against my card. 09/03/18. Rm # 24. Invoice #'s 0378337223 for...

Choice Hotels International / quality inn sacramento convention center

Irritated_Customer on Sep 18, 2018

I booked two room on July 28th to celebrate my birthday in Sacramento. To begin with they gave us a room that was occupied and we walked into the room with people in it. Then they gave us a room that was not clean and another where we kept getting locked out of. We had to go downstairs to...

Choice Hotels International / hotel reservation

Kachnik on Sep 12, 2018

Choice Hotels has a lowest rate guarantee in which they promise to match and give a $50 debit card. I sent in my firm and after over 24 hours Corey C. told me "they couldn't find it" So I sent them print screens of their rate and the other sites rate(agoda) made contemporaneously. The...

Choice Hotels International / quality inn near finger lakes and seneca falls, 2468 mount rd, waterloo, ny 13165; hotel clenliness and services

Timothy Bell on Sep 5, 2018

We stayed at on the 2 to 4th Sept. We where very dissapointed because 1. We booked because they had a whirlpool and swimming pool to find the whirlpool was under Mtce on this busy weekend. 2. The hotel was filthy in all aspects - see photos. Even where you would expect leanliness like the...

Choice Hotels International / room facilities

RobLyb on Aug 26, 2018

We are currently staying at Hotel Principessa Isabella in Rome 2018/08/26 to 2018/08/30. Nice accommodation but very limited service. No tea or coffee making facilities in the room & a €5 charge to get it yourself from reception area - only during the day hours. Very frustrating as it i...

Choice Hotels International / promotion

knbvncvr on Aug 25, 2018

I have unfortunately tried to give Comfort Suites customer service a chance to try to work at making things right with this. I was tossed around today from person to person. I had a tally of 25 people! I was on the phone from 10 am to 3 pm. When I gave up for the day. This spring I worked...

Econolodge Livingston MT / poorly managed

fishinfool on Aug 18, 2018

We stayed 2 nights at this hotel and it was THE worst hotel we have ever stayed at. When we checked in and got to our room, it was not the type of room reserved, (king) so we went back to the front desk and was given the right type of room. The window in the room was partially open due the...

Choice Hotels International / room condition

nikkoo on Aug 11, 2018

On 8/6/18 my wife and I checked in to the Quality Inn (PA412) to meet up with other family members to attend my father-in-laws funeral. We unpacked and left the room to meet up with other family members staying at the hotel. We attended a family gathering and returned to the hotel around...

Comfort Suites North - Ft. Wayne, IN. / double billing!

Debra Williamson on Jul 25, 2018

In july 2018 my husband, an I were able to make a visit back home. With the help of my mother, son, an sister. They covered the cost of our 4 night stay, at the comfort suites north on dupount rd., from july 11 th. To checkout, on sunday morning july 15 th... The bill said zero balance...

Econo lodge Millington Tennessee / double charge

Donny Simpson on Jul 16, 2018

I made online reservation for a reserve now pay later room. Two days before arrival my credit card was charged for two nights. Upon arrival the clerk asked for my card and ID. She charged me for two days again. When I tried to use my card again in it was overdrawn. I called and talked to...