I have a choice privilege account that I have not used for some time. I decided to check rates for several nights/weeks I need in the Denton, TX area but when I try to log in, my account is locked. I tried calling twice but get stuck on long hold waiting for help. I tried emailing but...
To: Choice Hotels Customer Service
From: Client #GP-OXR1002
Date of incident: February 11, 2019
Desired resolution: refund
1. Excrement was left in the toilet in the room we were assigned we discovered when we entered the bathroom. This appeared to be an intentional act. Whoever serviced the...
My friend was insulted by a manager at the hotel because she had her own cup to drink orange juice in at breakfast. He came up from behind her and got in her face and started yelling at her. Everyone stopped and was looking at her. She told him she was sorry and that he could have the cup...
11/17/18 booked rooms, several rooms had roaches in the bed and bathroom. I had booked for 11/17/18 and was going to book again for 11/18/18 but had hotel cancel the 18th due to the bugs roaches in the room. One of the rooms did not have the bed made. I was trying to book 2 nights to get...
Hello my name is Troy Droegemeyer
I stayed at your 2520 Sterling Rd., Hollywood, FL quality inn and suites airport/cruise port south hotel on Saturday, November 10 .
This has been the worst experience I have ever had and hotel as I checked in at 6 o'clock and the room was not ready to...
I got a room at the Quality Inn in Lake Elsinore for one night alone they made me pay $100 deposit to prove that the room will still be clean when I left which it was and I had sprayed white vinegar and lavender oil in the room just because I do that and it doesn't mean it's a good thing...
Stay date: Arrived October 5, 2018 for one night on confirmation # 29360626 and arrived October 5, 2018, for one night stay and parking for 7 nights for confirmation #608308812.
On 8/28/18, I booked a room through Park/Sleep and Fly for Comfort Inn & Suites BWI airport Reservation ID 1867963 Conf...
Claim to price match other web sites but refused my discovery that Expedia was cheaper. Sent link to Expedia and they claim the lower price was not available.
From: [email protected]
Sent: Wed Oct 10 2018 11:09:58 GMT-0600 (Mountain Daylight Time)
To: [email protected]
Subject: Best...
We stayed at a quality inn in woodstock, Il. We had money missing from are room and we talked to the morning person and the night person about it and got one story. But when we talked to the manager who I know took it he told us another different story. He denies be able to get into are...
In July Eugene Oregon I had 4 stays booked at Comfort Suites.
Because the hotel could not extend/ rebook me at the same rate, I had to book myself 4 separate times to get the days I needed. In July 2018, I had 4 stays.
1. When combining my 1st stay with my 3rd (nonconsecutive) qualifies me for 1...
Econo Lodge (176644)
Jackson, MN
2007 Highway 71 North
checked in by gm
After running my card four times, with "approved and accepted" each time on the signature pad, I got flustered and paid cash. Got a receipt for no charges against my card. 09/03/18. Rm # 24. Invoice #'s 0378337223 for...
I booked two room on July 28th to celebrate my birthday in Sacramento. To begin with they gave us a room that was occupied and we walked into the room with people in it. Then they gave us a room that was not clean and another where we kept getting locked out of. We had to go downstairs to...
Choice Hotels has a lowest rate guarantee in which they promise to match and give a $50 debit card. I sent in my firm and after over 24 hours Corey C. told me "they couldn't find it" So I sent them print screens of their rate and the other sites rate(agoda) made contemporaneously. The...
We stayed at on the 2 to 4th Sept. We where very dissapointed because
1. We booked because they had a whirlpool and swimming pool to find the whirlpool was under Mtce on this busy weekend.
2. The hotel was filthy in all aspects - see photos. Even where you would expect leanliness like the...
We are currently staying at Hotel Principessa Isabella in Rome 2018/08/26 to 2018/08/30.
Nice accommodation but very limited service. No tea or coffee making facilities in the room & a €5 charge to get it yourself from reception area - only during the day hours. Very frustrating as it i...
I have unfortunately tried to give Comfort Suites customer service a chance to try to work at making things right with this. I was tossed around today from person to person. I had a tally of 25 people! I was on the phone from 10 am to 3 pm. When I gave up for the day.
This spring I worked...
We stayed 2 nights at this hotel and it was THE worst hotel we have ever stayed at. When we checked in and got to our room, it was not the type of room reserved, (king) so we went back to the front desk and was given the right type of room. The window in the room was partially open due the...
On 8/6/18 my wife and I checked in to the Quality Inn (PA412) to meet up with other family members to attend my father-in-laws funeral. We unpacked and left the room to meet up with other family members staying at the hotel. We attended a family gathering and returned to the hotel around...
In july 2018 my husband, an I were able to make a visit back home. With the help of my mother, son, an sister. They covered the cost of our 4 night stay, at the comfort suites north on dupount rd., from july 11 th. To checkout, on sunday morning july 15 th... The bill said zero balance...
I made online reservation for a reserve now pay later room. Two days before arrival my credit card was charged for two nights. Upon arrival the clerk asked for my card and ID. She charged me for two days again. When I tried to use my card again in it was overdrawn. I called and talked to...
