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Went to the front office to sit down in the lobby to finish work . Ask Dora what was the Wifi for the hotel. She responded I need to be a guest. She seen me this morning and I was a little confused. I told her I was in room *** she said I need to see your ID and this is a policy. Well, she didn't ask anyone else for identification. This was not the protocol for sure. U went to get my key, and she pointed out the code. I got in late last night 6/6 so I didn't realize the code was on the front. Her attitude was bad and I will NEVER stay her again. Requesting a refund or partial discount for 1 night . due to If I could check out and get my money I would .
Claimed loss: partial discount n
Desired outcome: A call from owner or GM
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They will probably not address this but 210 Church St Georgetown SC don't stay.
She singled you out, gave you attitude, and played gatekeeper over basic WiFi like you were crashing the place — even after seeing you earlier and confirming your room. That’s not “policy,” that’s personal, and it ruined your stay. You're damn right to demand a refund — you paid for hospitality, not hostility.