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Last week my husband and I ate dinner and had a mixed drink at Chili's, a newly opened restaurant in our area. Our food was good, but the drink was terrible...all the salt on the rim of my glass dissolved into the raspberry drink, making it taste terrible! Perhaps the rim should have been coated with sugar, not salt, as the drink was a sweet one.
Last week my husband and I ate dinner and had a mixed drink at Chili's, a newly opened restaurant in our area. Our food was good, but the drink was terrible...all the salt on the rim of my glass dissolved into the raspberry drink, making it taste terrible! Perhaps the rim should have been coated with sugar, not salt, as the drink was a sweet one.
I had lunch Feb.13 at the Chili,s 11329 Montgomery Rd. Cincinnati Oh. 45249. I got the Bottomless Soup &Salad. I was eating my soup and I took a bite and had a piece of plastic in that bite. I told the waiter we had ,all he said was it must of come from the pack of crackers we got with the soup. A few minuites later the manager came to our table.All he said was I heard you found something in your soup. He ask me if I wanted more soup.I told him no I was done.
We attempted to have dinner at the Chili's restaurant on College Pkwy, Ft. Myers Florida Saturday, Feb 9th. We waited at our table for one hour for our meal. The waitress asked us twice if we wished to speak to the manager when we complained. He came over after one hour and told us that they were our of ribs. Evidently their is a communications problem between the waitress and kitchen staff. We should have been informed at the beginning that their weren't ribs available to order. The manager was informed that he was an idiot. He then offered to call the police. We then informed him that the police don't care that he is an idiot.
Was given filthy dirty mugs to drink our soft drinks from. We did not even receive our food yet, and I found food particles on the inside of the cups, looks like they have been used 2 or 3 times already. Chili's is off my list.
Just wanted to let corporate know that the bartender at chili's in St Augustine Florida was rude to me as a customer. I've spent years going to this restaurant because the food is great and the atmosphere is nice. Today, asked the bartender (Eric) to give my bill. Since I didn't think he heard me, I asked again. He lost his cool in front of other customers and said he was too busy and I had to wait. That fine, but don't raise your voice in front of customers especially with me since I spend a great deal of money with Chili's.
This is the second time I've had to deal with rude bartenders. I reported the first time to the store manager and he put this person out in the dinning room waiting tables.
The bottom line is, regardless of what the customer request, do not make some smart remarks when you don't care how if the company is making a profit.
This person has told me he wants to quit and make a change so I suppose this is why he has a bad attitude.
Sub: Presidente margarita
Ss my drink arrived the shaker it comes in was not full. I asked for a full one. the waitress (not apologetically) took it back. Then I noticed the glass was dirty. Within too short of time to add more margarita, she was back with the shaker a little fuller but still not to the top. I asked for a clean glass, showing her the debris on the inside of the glass. She, again left with the glass. Shortly another person showed up with another glass, not identifying himself. He stood there silently while I filled the glass. I asked my wife what she wanted, thinking he was the waiter. He responded I'm not the waiter, I'm making sure you are happy with your drink, then he left. When the waitress returned I asked her if it was too much to ask for a full drink and a clean glass, without someone hovering over me like I was causing trouble. I payed with a Debit card, not leaving a tip. Later I noticed my card was not returned to me and it was never found! I love Chili's food but am turned off by this treatment.
Had dinner in Carlisle Chili's on 2/7. Ribs were overcooked to the point of being dried out and the salad was nothing but some greens (of which the romaine was discolored and black around the edges) and had nothing but carrots, cheese, some chopped tomatoes and many, many croutons.
Very disappointed that I cannot access the chilis website today.
Put on your big-girl panties & deal with it. Did you ask the server for a new drink? They would have gladly mixed you a new one. You yourself, even said they were newly opened----I'm sure it was chaotic, new employees, dinner rush, salt & sugar look pretty identical to me...Beef your concern in an adult manner. Chili's is an awesome restaurant! I just wish we had one in our city = (