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1.5 5 Reviews 401 Complaints
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Chaturbate Complaints 401

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5:06 pm EST
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Chaturbate The model lied

I was in pvt. With model. She said I would be in pvt after I gave her1500tokens so I did... Big mistake.. We were in pvt less than2minutes. I gave 1500tokens for nothing. After I was declined. Isge said I needed to. Give her 7777 tokens. 30 seconds. She return to her chat room. Now that I think about she never thank me. This took place at 4:00 was est. The thief name is mayabach. I will never trust her again sad to say. My phone number [protected]. I will answer anytime. My name is raymond grady. I I did not reveal any complaints in her room I am not that kind of person.

Thank you for your time.

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Update by My name Raymond Grady
Jan 24, 2023 8:09 pm EST

I gave Mayabach 200 tokens for a pm. In pm she said she needed 550 more. Got them she said she only 750more l gave her1500 tokens and received nothing. After l was told declined. I asked what wrong. Before l saw declined . She wanted 7777 l told her let's go pvt so l gave her 1500 l saw declined. Got nothing please help me bobtrue65. Raymond. T Y

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9:49 am EST
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Chaturbate Banned account without merit

They are banning accounts. Often times they are making these accounts agreed to not do things they never did. They also accuse individuals of engaging in taboo role play but they offer hashtags of taboo. They also promote rooms of such taboo role play they banned also they do not answer to why this is done or give a reason to an actual banned account its months to never for a response. Suggest to never buy tokens because you never get them back if your a purchaser

Desired outcome: Answers to why the hypocrisy and apology. Remove of ban or informative information

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Ban Anya or spaceoddkitty
Rio, BR
Feb 05, 2023 3:04 pm EST

Chaturbate answers are totally rubbish and don't answer the questions or complaints. Why is spaceoddkitty or Anya still allowed to stream for one individual and yet you find it completely expectable to allow her to be lawless in her room and rip people off

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11:44 am EST
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Chaturbate Spaceoddkitty Ukraine cam model

I agreed with the broadcaster to a password show or prvt for 1000 tokens and then 60 tks per minute in pvt as soon as I tipped she changed her mind and in conversation agreed to pay the 1000 tks back and that she didn't wish to do a prvt, yet then took two prvts by two other users. She promised to refund the 1000 tks but didn't so I went to Chaturbate who refunded my token. When she was back on line and she was streaming she banned me. I was extremely polite and had done numerous prvts before with her 9, joined her fan club to help support he, tipped her. She is currently obsessed in her password show with one user only, according to her for 4 hours at a time. I was told by spaceoddkitty or Anya, the one user helps her the most and has been doing so for a long time. That she will always stream just for him and lock everybody else out of her room. It's turning into just her and this user, who making additional payments to her and then paying for prvt through chaturbate. As the password shoes for 4 hours can occur three four times a week. Especially on Sunday

Desired outcome: I want my ban from her room removed or ban spaceoddkitty. As its turning into just her and this one user show

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Spaceoddkitty lawless Ukrainian
Prague, CZ
Feb 07, 2023 11:45 pm EST

Chaturbate has no integrity. Values or code of conduct. Spaceoddkitty or Anya should be removed. But because she is a cash cow and generate revenue. Chaturbate don't give a toss! There replies on this site and standard with no information or commitment to getting the problem resolved. Spaceoddkitty should be removed once and for all!

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4:39 am EST

Chaturbate Spaceoddkitty

Hi there I hate to do this but I'm a bit upset after loosing tokens for something I was meant to get but never really did.
This happened on the 02/01/23 at around 18:59
I asked for a prvt show for 10mins which was 600 tokens from a user spaceoddkitty

She accepted and they show started which was great around 4 minutes in the show we agreed to pay 200 tokens for some extra content then around the 5 minutes in and after her messing around, getting up and leaving and returning or her cam is out of focus, I get banned from show for no reason, I was polite and never said or made her do anything wrong, I have a good record here I'm just angry I lost tokens that I never got what was promised. She has now started put a password on her room and doing 4 hour show with one user, which isn't right. There is something mental wrong with twisted model. She uses the circumstances in Ukraine 🇺🇦 to her advantage, tells users that she has no lights, so she gains extra tips or an excuse.

Desired outcome: I would like her banned

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Ukrainian models - onlyfans
Zurich, AT
Jun 09, 2024 1:10 am EDT

There is seems to be a pattern forming and mostly around Ukrainian sex workers on both chaturbate and then more on to sites like onlyfans. The pattern is that use phrase like am a artist or student, this is the case with these three models , spaceoddkitty or her staged name is Anna, yulia .D who uses a staged name jules bond ( sheisbond, sheis_bond, wm_jules, watermelon_jules) there is valleria ovchinnik, who calls herself ann ( Ann.art, ann-art, sweetbelle.ann and belle-ann). All three models stated in conversation that they are single, all three models have partner lurking in the background and I suppose it makes more appealing for subscribers to give them money. All three love themselves and are out for money and will screw you over. All three have a pet as part of the imagine. All three have no money but lead a lavish lifestyle and travel on holiday thanks to the idiots that support them. All three give you the impression that they are talented and artistic. All three attend a gym and post there visits to the gym. There are alot of similarities between all three. All out for money will drain every dollar from you and ditch you by blocking you, once they have what they want. They all live outside the Ukraine as sex workers.

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Baker_with_a_bite
Luxembourg, BE
Jan 23, 2023 9:19 pm EST

Chaturbate is a lawless website, that enjoys staff with aren't customer focus. Chaturbate is a pure mechanism, were money comes above all. Alot of thier models like spaceoddkitty- Anya are eastern European and come from a tough hard background, with some truantic past, as the abused become the abusers. Eastern European women are generally cold, unpassionate and have a lack of polite etiquette or manors. They are a different bread to the rest of Europe.

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4:16 am EST
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Chaturbate Spaceoddkitty

Hi there I hate to do this but I'm a bit upset after loosing tokens for something I was meant to get but never really did.

This happened on the 02/01/23 at around 18:59

I asked for a prvt show for 10mins which was 600 tokens from a user spaceoddkitty

She accepted and they show started which was great around 4 minutes in the show we agreed to pay 200 tokens for some extra content then around the 5 minutes in and after her messing around, getting up and leaving and returning or her cam is out of focus, I get banned from show for no reason, I was polite and never said or made her do anything wrong, I have a good record here I'm just angry I lost tokens that i never got what was promised. She has now started put a password on her room and doing 4 hour show with one user, which isn't right. There is something mental wrong with twisted model. She uses the circumstances in Ukraine 🇺🇦 to her advantage, tells users that she has no lights , so she gains extra tips or an excuse.

Desired outcome: I would like her banned

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Payback50
Melbourne, AU
Jan 21, 2023 3:16 pm EST

Spaceoddkitty shouldn't be allowed to use room , purely for her one on one with a certain a user. She needs to close her room down and just focus on that one individual rather than get followers and fan club members wasting there time supporting her, when she will drop you like a hat for this one special user. She is basically becoming one users private cam [censored]

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4:50 pm EST
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Chaturbate Spaceoddkitty

Spaceoddkitty is Ukrainian cam model, that takes fan club membership and in return ignores you in pvt messages. She takes you into pvt and starts disappeared or gets distracted by doing something, while you are paying 60tks a minute. She then has a viewer or viewers that she locks her room with a password, while she does cam2cam with them. She is a liar and stammer. She should be removed from Chaturbate but unfortunately Chaturbate take a percentage from her private so turn a blind. Regardless about complaining about her

Desired outcome: She gets banned from Chaturbate

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10:14 pm EST
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Chaturbate Banning a model that didn’t violate the terms of service.

The customer service for chaturbate support has been very terrible. It’s supposed to take 24-48 hours for a response and nothing. _mia_01 is a model on chaturbate. Her account was banned when it shouldn’t have been. She has NEVER violated the terms of service. She sent an email to chaturbate support 7 DAYS AGO. 7 DAYS. And they still haven’t replied to her. That’s not right and that’s terrible customer service. They need to reply back to her and give her a reason as to why they banned her account. They just can’t ignore her and not give her an answer. She has tokens on there that she earned and needs to convert into money and since she didn’t even violate the terms of service they need to unban her account ASAP. [protected]@gmail.com That’s her email. Please tell chaturbate support to email her ASAP and get this problem solved. This shouldn’t have happened. She never violated the terms of service. She has lots of tokens on her account that she needs to turn into money and this is her only income. She needs to start making money to buy groceries and buy gas and pay bills.

Desired outcome: To have chaturbate unban _mia_01 account.

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Update by Troy Peylouret
Jan 24, 2023 12:22 am EST

No. It hasn’t been resolved. Her account is still banned. I just went to her room to try and join and it says “access denied. This room has been banned”

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3:09 pm EST
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Chaturbate Had very poor experiences both with site experience and site management

After experiencing Chaturbate without any tokens, I recently decided to start purchasing tokens. Why I used without tokens was largely due to concerns around personal identity security in financial transactions at this site. I set up a separate email and purchased gift Visa cards for purchasing tokens thinking these things would provide a level of identity protection.

Initially, things were fine. Sadly, like others have reported here, there were a couple of private shows, costing not a few tokens, where the model simply walked off camera in the first few seconds. Once is an exception, twice is a pattern. So the only recourse was to quit requesting private shows, even though that seemed unfair to the really kind, honest models. It only takes a couple to ruin it for all and seems like the site should have better options for addressing.

I’ll also share that the overall experience has declined at the site. Maybe I’m more “aware” with tokens, but the site seems to be more and more models broadcasting from some sort of studio situation. In recent visits I estimate that fully 50% of models are from a South American country with what seems to be a large studio mecca. Models in studios often seem to be on for hours at a time. It’s a far different situation from the initial idea that an amateur is broadcasting from their own personal space; the incentives are quite different.

Neither of these things have been a large concern though. These are things, while they could definitely be improved, I could address by making choices.

Yesterday, however, choices were taken away as, for no apparent reason, my account access was taken away.

I purchased additional tokens ($100 worth) a few days and was logging in yesterday with almost all of tokens unused. I got the screen saying something wasn’t correct with the log in. I tried again, more carefully with same result. Then a third time - same result. Then started to get asked if I was human (and, because I can identify bridges, mountains, and traffic lights, it was verified I am). I thought I’ll try a password reset. No email about reset from site.

I’m now in Customer Service spin. I’ve been asked for a credit card number and/or a photo of a picture ID. Since gift Visa cards have the name “A Gift for You”, is not much help, if I still had (after funds are used up on them I shred them). At this point, I’m very concern about sending any personal information. I have sent screenshots of the inbox with a long history of communications with the site. I’ve sent the email receipt with identifying information of the recent purchase. The site has failed to deliver on its core service and they have instilled a sense of distrust in their customer: so a big fail.

The advice above on writing this says avoid the word “scam”. But all that has happened at this site since I started to purchase tokens has had the feel of a scam. I think I’m out my money either because of the site’s poor customer service protocols or I’m actually being scammed. Either way, I find it impossible to recommend anyone doing any sort of purchase there.

Desired outcome: My account back or new account access with appropriate token balance.

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2:35 am EST

Chaturbate https://m.chaturbate.com/spaceoddkitty

Spaceoddkitty is a Ukraine cam model that uses the current circumstances to her advantage. She is devious, cumming and manipulative.

Spaceoddkitty can obviously do as she pleases and chaturbate turn a blind eye.  The fact that she takes money upfront and is doing a password show for one user, who pays via revoult as she wanted the same from me. Also that anya is based in the Ukraine and uses the circumstances to get extra money from supporters is all acceptable. Guessing that's not important as you said its down the broadcastor discretion.  That if she doesn't get her own way bans you from her room, even though you haven't broken or violated any chaturbate  rules. Why will chaturbate not step in act. Maybe its because a percentage is taken by chaturbate from her honest prvts, so she is allowed to continue with off line payments. As chaturbate take a good percentage you from her fees. Spaceoddkitty has a boyfriend that lurks on the background watching her streaming. Spaceoddkitty is taking money under false pretence

Desired outcome: I would like her removed from chaturbate, once and for all

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Spaceoddkitty camwhore
London, GB
Jan 20, 2023 4:44 pm EST
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Make various complaints about spaceoddkitty and the way she conducts her room, ignoring you in private messages, paying for fan club membership that is pointless and that she puts a password on her room and allows a viewer or viewers to do cam2cam with and sexual soliciting. She uses the conflict in the Ukraine to her advantage, she should be banned but chaturbate ignore all complaints

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Remove spaceoddkitty
Cape town, ZA
Jan 29, 2023 2:33 pm EST

Just ban her, once and for all. Especially if she just focused on one user. It's basically a man show. The goes against the concept of these Web sites

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Ban Anya or spaceoddkitty
Rio, BR
Feb 05, 2023 2:52 pm EST

I agree spaceoddkitty or Anya should be banned. If she choose to be one user or a few users personal camwhore, she should leave chaturbate and those fan club members that are paying her and supporting for nothing. There are too money of these bloody eastern European cam models that are ripping people off, and are lawless and don't give a toss. Especially there are more women on chaturbate from the Ukraine.

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10:56 am EST
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Chaturbate Unauthorised transaction on tokens

Around two weeks ago I filed a complaint about an experience on the Chaterbate website, I was tipping a model and the screen would go blank in both free and private, so you had to refresh the page, when I was reconnected 17 token transactions over a period of time were made out of my account which I did not do or authorize, the highest was 132, the lowest 25. With the total tokens that were unauthorized being 865

I complained to Chaterbate customer support and all the said was that they could not do anything as they have no control of what the model does.
Not sure if they knew what I was saying but surely a customer would be protected if it was the model of hacking or mistakenly taking tokens.
My experience with this model was usually good and the site also
So very disappointed that I’m still 825 tokens out of pocket
Can you help?

Desired outcome: Have my tokens back in my account

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10:36 am EST

Chaturbate Bill

I got two charges on my bank account after my card was stolen. I tried calling the number on my bank and was told they cant help i have to contact chaterbate. I went to the address i was given and was told i have to make an account and they couldnt help since i dont know the account its for. Now im out 120 bucks. I got the notice on fri the 13th of jan. I called the morning of and was told someone would contact me that day and nothing. I had to stop my card which i planned to do when i noticed it was missing but now i cant seem to get my money back

Desired outcome: I want my money back

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11:14 am EST
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Chaturbate blocked accounts unblocking automatically

i had a long distance relationship with a russian model and we broke up on a few months ago. chaturbate shows her profiel to me when she is online in the reccomended page and it is so horrrible for me, its like being punched in the stomach every time i see her and chaturbate is meant to be the place i go to to relax and it just causes anxiety now. i have told her to block me twice and she gets angry and shouts insults at me on social media when i comment in her room to ask this and chaturbate keeps unblocking my account for no reason.

Desired outcome: can you please arrange for my account to not show her room on the reccomended list if i give you our usernames ? or how can i block an account on my profile?

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12:09 am EST
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Chaturbate Trying kick me off entire system

Every model starts immediately trying to kick me just not out the room but off the system,they somehow know it’s me and start kicking me off shutting my internet down on iOS iPhone,is there something I did wrong or what they won’t even talk to me,I did nothing wrong and they won’t tell me or explain what I did wrong that they want to kick,seems as someone blacklisted my identity.

Desired outcome: I want my identity back and took off the kick list

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Keiner
bogota, CO
Jan 05, 2023 7:31 am EST
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I have the same thing I even have a lot of time without working in chaturbate because for some reason I am also on blackloc

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2:35 am EST

Chaturbate rampant trolls

When paying customers with tokens get attacked by troll grey (free) accounts and the few paid accounts of doxydolla, who has had numerous complaints and screenshots of each and every one of his troll alternative names, zero action is ever taken. We will no longer be buying tokens as a direct result of this when support fails miserably to address the problem. Several other users who also invest their time and support with tokens will also be following suit.

Desired outcome: fix the damn troll problem

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Bee_4_honey
Brenham, US
Jan 29, 2023 6:47 am EST
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If chaturbate comes up on screen,you can call me a troll it don’t bother me,and for the models thats not in the USA,get your room off my devise,stay in your own country!

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2:42 pm EST
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Chaturbate Scammed out of 200 tokens.

Time of incident: 19:17 (uk)

Date of incident: 01.01.23

I agreed with the broadcaster to do something for 200 tokens and then as soon as i tipped they went offline. When they came back on i asked them to do what i tipped for and then they banned me. I was extremely clear with describing what i wanted them to do and they replied with "yes" and "200 tks". But i didnt get what i tipped for i just got a banning.

Another user posted something in comments in the room earlier on saying a similar experience in which they didnt fulfil his tip. Which i didnt see until later on when i scrolled through the chat

Desired outcome: A refund of 200 tokens please. And a possible notice or warning or ban put on the room as its not the first time they have done this.

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10:26 am EST
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Chaturbate I bought a pvt show from user, got half way through then i get banned from room

Hi there I hate to do this but I'm a bit upset after loosing tokens for something I was meant to get but never really did.

This happened on the 31/12/22 at around 15:00.

I asked for a locked show for 10mins which was 200 tokens from a user Jasmin10000.

She accepted and they show started which was great around 4 minutes in the show we agreed id pay 100 tokens for some extra content then around the 5 minutes in I get banned from show for no reason, I was polite and never said or made her do anything wrong, I have a good record here I'm just upset I lost 300 tokens that i never got what was promised

My username is my_7inchs if you'd like to review this, im a loyal customer here and this has really thrown me and feeling a little let down about it

Desired outcome: If its possible I would very much like my tokens backor some form of compensation or a warning for other users who visit her show because that not fair on us, id happy be a loyal viewer if that never happened

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10:27 am EST
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Chaturbate My accounts being banned

19/12/2022 my account got banned I have tried since then to make a new account, but all my accounts are getting banned I don't understand why this is happening. I am age verified am 26 yrs. old and yet all the accounts I create are getting banned. My first account was anaconda2350 and that one I understood since it was created by another person, but the other accounts am creating why are they getting banned. Also, the agreement form is not accessible when I tried to fill in my date of birth, I got banned I have tried using both my Identity card and passport, but nothing seems to work help me because from here I don't know what to do anymore Sophia Dickson was banned too Silviah and many more others that I have tried to create and see if it works

Desired outcome: I would like to be able to log in or create an account and a refund from the Anaconda2350 account of 120$ that was left in the account when it got banned.

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Chaturbate Chaturbate recording and putting my content on line

Within the last few months I started noticing strange behavior among the colombian models. They were receiving instructions from someone close by. Eye contact would go from me to something in front or to the side of the models and to the hidden person speaking, back and forth. Adjust cam, and finally somewhat undivided attention. Occasional new instructions, obvious as eyes are looking back to earlier spot, sometimes audio turned off, sometimes left on and very uncomfortable for model when I suggest they turn mic off next time. The same pattern happens to whichever models room I log into, almost identically. Im getting the being recorded feeling so I would ask questions like,

Is the cam on already? Did you press record? You just pressed record didnt you? Turn it off, ill tell you when to start. The reactions were guilty, instructions also were put on models computer display.. I enter room, they stop what their doing, read, look at my cam, reach over turn on, adjust cam/phone, look at me, little adjustments, ok, we are rolling. This is not an isolated incident. 4 out of 5, same thing.

I would ask some models that I was comfortable with and I got comfirmation. I also took pics of conversations that are incriminating. Got a couple, cant talk about it responses also.. So then today using a different browser up pops my videos I new nothing about nor gave permission of any kind to go public with. I have contacted cb about this matter but im being ignored for over a month now. I know colombia cb is for sure involved. Anywhere else I dont know

Desired outcome: my screen name is mcfiendmarty, and mcfiendmarty2

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Chaturbate took £1000 over one month

I was at a low point and have mental health issues ... chaturbate i found some escapism but found it to be pushy and found myself spending over £1000 in the month of November as they kept my payment details on file and I really dont know if it was me that spent it or someone scammed me. I have written to chaturbate and had no reply at all.

I cant afford this and wonder if i should take it further but dont know who to turn to

Desired outcome: some reinbursment. I dont want it all but like gambling it is addictive and the models pushy and arent all they seem. There is no screening or help or support to watch spending and who has access to my crd online and I could not delete it.

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6:24 pm EST
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Chaturbate Chaturbate

Hello, so I got banned, I am a New model, banned on my 6th day of broadcast since I was în my broadcast and I sent emails for 4 days ago and they just ghosted me, and I had a payment sent on 14 this month, before 1 days to get banned, will I receive that payment at least? And still 500 tokens are left în there, when I enter my account I see that are still there, will I receive?

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About Chaturbate

Chaturbate is an adult website providing live webcam performances by individual webcam models and couples, typically featuring nudity and sexual activity ranging from striptease to explicit acts. The platform allows users to watch performances for free or purchase tokens for tipping and private shows. It offers a variety of categories to cater to different preferences.
How to file a complaint about Chaturbate?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website, and click on it to begin the process.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Chaturbate. Make it specific and clear, such as "Unauthorized Charges from Chaturbate" or "Poor Customer Service on Chaturbate."

4. Detailing the experience: Describe your experience in detail. Include key areas such as:

  • The nature of the problem with Chaturbate, whether it's about billing, account access, service quality, or any other relevant issue.
  • Specific details about any transactions you had with Chaturbate, including dates, amounts, and the expected service.
  • Steps you have taken to resolve the issue with Chaturbate, including any communication with their customer service.
  • The company's response to your attempts to resolve the issue, if applicable.
  • The personal impact of the issue, such as financial loss, stress, or time wasted.
This information will help others understand your situation and the severity of the issue.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with Chaturbate. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it's a refund, service improvement, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is coherent and that all the facts are correct to avoid any misunderstandings.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Chaturbate on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your complaint for any responses or updates. Regularly check your account on ComplaintsBoard.com to see if there has been any follow-up or resolution offered by Chaturbate or other community members.

Overview of Chaturbate complaint handling

Chaturbate reviews first appeared on Complaints Board on Jan 30, 2016. The latest review My banned accnt Cum_mistress28 was posted on Jun 1, 2024. The latest complaint Account ban was resolved on Apr 02, 2024. Chaturbate has an average consumer rating of 2 stars from 405 reviews. Chaturbate has resolved 52 complaints.
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  1. Chaturbate Contacts

  2. Chaturbate phone numbers
    +1 (949) 274-7960
    +1 (949) 274-7960
    Click up if you have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number 0 0 users reported that they have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number Click down if you have unsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number 0 0 users reported that they have UNsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number
  3. Chaturbate emails
  4. Chaturbate address
    23615 El Toro Rd № X344, Lake Forest, California, 92630, United States
  5. Chaturbate social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 21, 2024
Chaturbate Category
Chaturbate is ranked 8 among 31 companies in the Websites category

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