Charter communicationsovercharging and stolen property.

J
This review was posted by
a verified customer
Verified customer

I have the Charter Cable Television, High Speed Internet, and Telephone Bundle package that is supposed to be one bill every month for $99. Every month they bill me twice per month for a total of over $200, that is not the deal I accepted, and everytime I ask someone why I am charged so much all they can say is "I don't know." I have also had 2 items stolen from my home by 2 of their Technicians, the first item was a cable internet modem that I had purchased in full from Charter, this was replaced in time. Secondly, a wireless usb adapter for my second computer was stolen and I haven't seen payment or the adapter in several months and no one can help me. I am being overcharged and for extremely bad service with almost no customer support/service.

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