CB Energy and Power CenterPoint Energy Complaints #2-21

CenterPoint Energy Reviews and Complaints

CenterPoint Energy review: Digital meter install and locked

PikachuGOD7 of Saint Paul, US

Sep 03, 2026 12:15 am UTC

Featured review

I pay my bill online so I never open up their mail. Not sure why they don't notify online accounts when they need to do any service services, but they don't. They just showed up yesterday unannounced while I was sleeping as I'm a third shift worker. Changed my meter and never knocked on my door once. I have a zero balance, but there is a lock on the meter. I was not prepared and living in a mobile home with a water heater buried in a compartment in my closet. They gave me a timeframe a technician would be out, but he showed up really rude. I understand it safety purposes that they need to look at the water heater, but if you open up the breaker box you'll notice there's a breaker for an electric water heater. No gas water heater has a breaker.! serious with this man trying to play smart guy. I eventually asked him to leave. I told them this was all unannounced and I'm trying to get out the door for Work. I didn't have time for this guy's games. This morning I called again and was given a window of now until noon. Roughly 7 AM to noon another technician would show up. Understand I have an 18-year-old who is in his room right next to the front door. He claims nobody has been knocking on my door. Today he's seen centerpoint energy a few houses down. He doesn't know utilities. He's only 18. They showed up at the wrong house pretty much so I still have the lock on my meter. I was asked this morning if I would like a phone call that the technician is on their way and I said no need because I have an 18-year-old here and I am home and they can wake me up. Like I said they went to the wrong house. This time I had my closet ready.. now my room is trashed and still no gas. By around 1 o'clock, I'm calling Centerpoint energy again for the Minneapolis area but this time I'm told they can't give me a window of time. That doesn't make sense because the last lady was able to do that so my guess is a subcontractor. It is now 7:08 PM and nobody has shown up. Over 24 hours with no gas and I owe them zero dollars.
Apparently, there's some massive communication issues with centerpoint, energy, and their employees. Their subcontractor show they don't care.
I didn't want no digital meter in the first place.

Desired outcome: Massive discount and a little bit of a priority here to get my gas on would be appreciated.

Confidential Information Hidden: This section contains confidential information visible to verified CenterPoint Energy representatives only. If you are affiliated with CenterPoint Energy, please claim your business to access these details.

CenterPoint Energy - Digital meter install and locked - Photo 1

CenterPoint Energy - Digital meter install and locked - Photo 2

View 0 more photos

0 comments

Add a comment

CenterPoint Energy - home service plus is a worthless 23

Resolved

CenterPoint Energy - Reconnect Fees 14

CenterPoint Energy - unauthorized access into yard by meter reader 18

Resolved

CenterPoint Energy - scam and fraud 25

CenterPoint Energy - left without heat for days despite completing repairs 18

CenterPoint Energy - Lots of delays and excuses 1

CenterPoint Energy - gas

CenterPoint Energy - Gas meter upgrade. Meter installed at a (45 degree slope!

CenterPoint Energy - reconnection requirements and procedures

CenterPoint Energy - Gas line repair and damaged yard not fixed

View all CenterPoint Energy reviews and complaints

CenterPoint Energy Contacts

CenterPoint Energy phone numbers

+1 (800) 992-7552

Click up if you have successfully reached CenterPoint Energy by calling +1 (800) 992-7552 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (800) 992-7552 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (800) 992-7552 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (800) 992-7552 phone number

Arkansas

+1 (877) 224-6735

Click up if you have successfully reached CenterPoint Energy by calling +1 (877) 224-6735 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (877) 224-6735 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (877) 224-6735 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (877) 224-6735 phone number

California

+1 (866) 275-5252

Click up if you have successfully reached CenterPoint Energy by calling +1 (866) 275-5252 phone number 1 1 users reported that they have successfully reached CenterPoint Energy by calling +1 (866) 275-5252 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (866) 275-5252 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (866) 275-5252 phone number

100%
Confidence score

North Louisiana

+1 (800) 477-0177

Click up if you have successfully reached CenterPoint Energy by calling +1 (800) 477-0177 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (800) 477-0177 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (800) 477-0177 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (800) 477-0177 phone number

South Louisiana

+1 (888) 200-3788

Click up if you have successfully reached CenterPoint Energy by calling +1 (888) 200-3788 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (888) 200-3788 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (888) 200-3788 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (888) 200-3788 phone number

Ohio

+1 (800) 245-2377

Click up if you have successfully reached CenterPoint Energy by calling +1 (800) 245-2377 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (800) 245-2377 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (800) 245-2377 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (800) 245-2377 phone number

Minnesota, Residential

+1 (612) 321-4939

Click up if you have successfully reached CenterPoint Energy by calling +1 (612) 321-4939 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (612) 321-4939 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (612) 321-4939 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (612) 321-4939 phone number

Minnesota, Commercial

+1 (800) 371-5417

Click up if you have successfully reached CenterPoint Energy by calling +1 (800) 371-5417 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (800) 371-5417 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (800) 371-5417 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (800) 371-5417 phone number

Mississippi

+1 (877) 807-5193

Click up if you have successfully reached CenterPoint Energy by calling +1 (877) 807-5193 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (877) 807-5193 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (877) 807-5193 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (877) 807-5193 phone number

Wyoming

+1 (866) 275-5265

Click up if you have successfully reached CenterPoint Energy by calling +1 (866) 275-5265 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (866) 275-5265 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (866) 275-5265 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (866) 275-5265 phone number

Oklahoma

+1 (800) 752-8036

Click up if you have successfully reached CenterPoint Energy by calling +1 (800) 752-8036 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (800) 752-8036 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (800) 752-8036 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (800) 752-8036 phone number

Texas, Houston Metro

+1 (800) 376-9663

Click up if you have successfully reached CenterPoint Energy by calling +1 (800) 376-9663 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (800) 376-9663 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (800) 376-9663 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (800) 376-9663 phone number

Texas, Beaumont

+1 (800) 259-5544

Click up if you have successfully reached CenterPoint Energy by calling +1 (800) 259-5544 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (800) 259-5544 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (800) 259-5544 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (800) 259-5544 phone number

Texas, East Texas

+1 (800) 427-7142

Click up if you have successfully reached CenterPoint Energy by calling +1 (800) 427-7142 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (800) 427-7142 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (800) 427-7142 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (800) 427-7142 phone number

Texas, South Texas

More phone numbers

CenterPoint Energy address

P.O. Box 4583, Houston, Texas, 77210-4583, United States

CenterPoint Energy social media
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Sep 09, 2026
View all CenterPoint Energy contacts