The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Cell Ccitrus sensation 10.1" tablet

M
This review was posted by
a verified customer
Verified customer
Review updated:

I bought the above mentioned product on the 16/02/2017 at Edgars. I was highly impressed and excited when I purchased the product but I that all changed when I discovered that the info on box refers to 8gb of internal storage but when I opened settings on tablet the internal storage showed a total storage of 4gb. Huge difference. 4gb is very small and does not allow you to save much on the tablet and it slows the tablet down tremendously.

citrus sensation 10.1" tablet
citrus sensation 10.1" tablet
citrus sensation 10.1" tablet

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Cell C's response · Feb 20, 2017

    Hi Monray Pretorius, kindly forward your contact details to [email protected]
    We would like to make contact with your to address your concerns. ^BM

  • Updated by Monray Pretorius · Feb 21, 2017

    Im very satisfied with the outcome of this complaint and the excellent sevice from Nelly Mamotheti a social media consultant at Cell C. Im happy with the compensation from Cell C and for resolving my matter so quickly and sufficiently. Well done Nelly and keep up the good work. You certainly retained my loyalty.

  • Cell C's response · Feb 21, 2017

    Thank you so much for getting back to us. We are glad to hear that your query has been resolved. ^BM

Responses

  • Le
    Lesley Clark Dec 08, 2020
    This comment was posted by
    a verified customer
    Verified customer

    Good day,
    I have a Citrus Mobile Sensation 10.1" Tablet. I need to replace the cracked glass. Who can I contact in Gauteng to have repaired. It was purchased from Cell C. Please contact Lesley on [protected]
    or reply to [email protected]

    Thanks

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