Cash Generator review: xbox one s

I always usually go in store to renew my xbox or get it out but I had to renew it very the phone in september. I went in today to be told it's gone because they gave me extra days so they'd taken a week off the date of renewal. I was never advised of this i'm a good customer I never fail to renew or buy back. Ive asked for extension before and it's still always been four weeks from that day. The man with the shaved ginger hair is the unreasonable one he never wants to give you an extension and he wasn't willing to check if my console was there. Its of tremendous sentimental value to me and he was the most rude flippant man i've ever come across