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Cash Generator
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Cash Generator
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95 complaints
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J
10:46 am
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Cash Generator - toshiba laptop

Recently purchased a laptop from stretford Chester road store, took it home to find many viruses, when returning they said they would have somebody look at it, 6 days later I had it returned to be told there was nothing wrong with it whatsoever, the problem with the laptop occurred right after the purchase, the way the staff spoke to me in the store and over the phone was atrocious, if this isn't sorted I will be taking it a lot further? The customer service from the staff at this store is incredibly shocking. Fortunately for them it was my mother who took it in, please get back to me as soon as possible so I don't have to attend the store! If there was a option to rate it Zero stars I would of done! Thanks

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R
5:26 am
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Cash Generator - moving goods from sheffield store to rotherham store with out notice

I have an item on buy back which was moved from sheffield to Rotherham without notice. I have been making payments to extend my agreement but on the 28th September they said that they where not taking payments as I have got to go to store and sign a new one. But unfortunately I can not get there until 13/10/2018 and have been told they will only give me until 09/10/2018 which I have explained due to my work times there's no way I can get there. I see this as unfair as the Sheffield store closed down with no notice and goods where moved to Rotherham.

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L
11:07 am
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Cash Generator - irvine store

I was in store today and was shocked and appalled with the attitude of your staff, I was felt very uncomfortable and a staff member made a comment about our clothing, then I asked how to make a complaint and was asked ‘how' I want to make a complaint and ‘who' I was making a complaint about. I was not supported at all to make a complaint and I feel the comustomer service was anadiquite.

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5:15 pm
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Cash Generator - nasty staff

Well it all started off my little girl at the age of 11 was in one of your cash Generators store someone made a comment in the store so the staff members started getting air freshener out and spraying it alright my little girl and that was ok with your shop after that we purchased the vacuum which the wire was Bear it give me an electric shock we phone them...

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S
7:22 am
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Cash Generator - service complaint

On Monday morning my partner went into cash gen Chelmsley Wood to ask about the Nintendo wii we brought that had no controllers he spoken to scarlet the manger and he got a very unpleasant conversation he said that we had brought a wii that had no controllers but we didn't have the receipt he explained he spoken the the manger on anotherday and he was then...

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R
1:24 am
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Cash Generator - xbox one sale

I purchased an Xbox one on the 14th of August at Rutherglen store for £99.99 I took it home an for the next 2/3 days it wasn't used as my oldest prefers PlayStation consoles, I checked up an it states on the website if you change your mind and on this note I decided to take it back as it wasn't getting used . I was told no I was not going to get my money back however I could sell it back to them for a mear £70, I feel this is wrong, why state on the website something to be told of a store the don't follow this rule they have there own rules.

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C
9:50 am
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Cash Generator - staff member

Hi I been using this store quite frequently over the last 10 years but recently the high turnover of staff that your Swansea store has is obscured I used to like coming there the staff were great but now they have a new staff member on the buy back desk I highly avoid them I know his name is Ashley he smells and offers pennys for my items and says it's the...

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G
12:31 pm
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Cash Generator - laptop

Hi I went into your wolverhampton store and brought a laptop a few weeks ago and wasn't informed that not only was the laptop on Windows 7 but it wasn't even a genuine copy on the laptop I wasn't very pleased to say the least I was going to contact Windows media but thought I would contact the store I brought it from first so I am not impressed that I had to take it back for the assistants to look at to find i had to have a refund as its not suppossed to have been sold to me so now I don't have a laptop again plus the cost I had to pay in travel fare to fetch and take It back so I would like to know what your company will compensate for this as I did come back into the store and not report it to Microsoft as this was sold without a genuine copy of Windows on it my e-mail is [email protected] I hope I hear from you soon

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T
11:47 pm
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Cash Generator - lack of customer service/assistance/help

On the 14/04/2018 I spent ££550.00 on a Samsung galaxy s9 from the Irvine branch, after 2 weeks of unsuccessfully not getting the unlock codes I decided that I had enough and I was going to sell it to Mazuma. I was going to take a bit of a loss but I carried on and sent the phone to them, as soon as they received it they immediately placed it into...

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4:46 am
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Cash Generator - Loan

To whom this may concern, My name is Daniel Furbey I am writing to you due to the new laws and regulations regarding payday loans. I have been advised that this company owes me a refund in compensations day I would also like the loans to be removed from my credit file as at the correct time I was not sold the loan on the correct grounds the correct check...

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M
3:54 am
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Cash Generator - franchise manager

Went to cash generator on the 10 the July to witness the franchise manager speaking to a member of public like he was trash for both reason given all that was said by the customer is that hr wanted to buy a Xbox one console to be told by manager your banned for Bringing back TVs saying there faulty where they are the one who sold him a TV to take back

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Update by Mozza2020
Jul 10, 2018 3:55 am

This was Aberdeen Scotland local store on George Street

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J
4:39 pm
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Cash Generator - mobile phone iphone

On the 16/6/18 I bought an iPhone 7 from your Shawlands store in Glasgow. As I was working in Southampton the following week and needed a mobile, I was assured this was the best phone for me, duly paid £250, then went to my service provider and signed up to a new sim contract. Two days later and many landline calls, my service provider informed me that from...

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S
11:53 am
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Cash Generator - unethical behaviour buyback

You have my iphone 8 plus in your buy back I got a call on saturday the 16th june 2018 that you would be going into administration I went to your peckham store and the store was closed I then called head on 0161833 3344 and spoke to keeley casey who confimred that you had gone into administration on the 4th june and I was only notified on saturday gone she then called the store manager who claimed he was in store so I returned to retreive my phone and again nobody was in store and my phone is gone I want it back. I also belive I was avoided intetionally I need to get my phone back asap and need someone to contact me on 07455350020

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W
9:00 am
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Cash Generator - lost and stolen jewellery halo diamond ring alert

Hi Team,

I hope you are well,

I have request to make my house was robbed yesterday at 12noon in Bradford. I have informed few stores but there afe too many stores in West Yorkshire (Bradford Leeds Areas). Asian Jewllery was stolen along with this 18ct white gold double halo diamond wedding ring with engravings (W & S). Therr is blue sapphire in middle of two initials. Could you please inform your stores and contact me on 07547257206 and police immidiatly with refrence 13180288303.

I dont have the photograph for asian jewllery but i do recognise it. But the ring can be easily identified.

Thanks
Waqar Asif

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N
10:55 am
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Cash Generator - samsung galaxy tab 3

Hi, I purchased a Samsung galaxy tab 3 on your website on Sunday 3rd of June. It was ordered from your Princess Parkway store. After I made my purchase, I went out and bought a case at £9.95 for the tablet. After waiting four days for it to arrive I have received an e-mail today from PayPal to let me know that my refund has been processed and will be in my...

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J
3:11 am
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This review was chosen algorithmically as the most valued customer feedback.

Cash Generator - extension on goods

I had to put my tv in 26 days ago as paid off job. I been put on universal credit but had my payment date changed. I have till Saturday 9th to either extend or buy back. I need to extend till I get my universal credit on 25th June. Called store to explain said come down to extend and pay 14. I don't have any money to get down there far less pay 24. Thi...

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J
4:45 am
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Cash Generator - stolen goods

You have my stolen phone in your chesterfield branch, taken in on 2/6/18, very rude staff, Iphone 6 plus taken in by a theif and shop are refusing to give me unless i pay, it is my property I owm it and have reported the matter to the police and are awaiting the police to confirm i have all serial numbers & Imei numbers, I will be pressing charges against...

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S
3:47 pm
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This review was chosen algorithmically as the most valued customer feedback.

Cash Generator - iphone 5c

Hey wee got a phone off cash genaraters in Kilmarnock and the phone speeker is not working its no the first time this has happened am sick and fed up off wasting more money for them not to solve the problem it was same as wee got games wee got home and there was no games in it am going end up taking it further as wasted money on things what's no there or...

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S
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Cash Generator - xbox one controller, returned because of fault but refused refund??

Hi, I bought an xbox one controller on Friday from your cash generator store in trinity street coventry Warwickshire United Kingdom., its faulty as the button does not work, all I had in the bag was a card receipt (which I used to pay for it and the controller I'd like a refund please why this wasn't tested before being sold by your shop to me is not acceptable r.s.v.p Thanks

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S
10:06 am
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Cash Generator - missing speaker

I went today to pick up a Sony speaker that I did buy back with 8 wii games on that day I had no money so I went to cash g it was on Oldem street Manchester a month ago when I went in he gave me £8 for 8 games and said the speaker was old as there all blue tooth now a days so I said just put it with the games and make it up to a £10 so I don't have to carry it round as I was going out and he did I also had a mini heater with me but he told me they don't take them so I asked him to bin it he said he would so today I went to pick up my speaker and the staff there could not find it only the games so they got cctv and then the guy would did it on the day said I told him to bin my speaker ! I never did he gave me money for it with the games I told him to bin the heater as he said it was worthless the manager then spoke down to me like I was crazy and accused me of saying I said bin it but on the sheet he only put down my games so I said did he keep it for him self the manager then said get out my shop don't accuse my staff ? But he accused me first off not being rite I want my Sony speaker back and I'm not happy the way I was treated I also today bought my son £300 phone from the same shop before he started shouting at me and saying the don't have my speaker please ring I want to take this further 07583535199 sonia Breeze. [email protected]

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Cash Generator contacts

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+44 12 0457 4444
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