L Aug 13, 2018

I recently booked my flights an carhire via Ryanair but wen got to Dublin airport carhire said there was no booking in my name for that date .after full hour of searching they found my booking but was told car was for karkow in Poland which I haven't even heard of . They were so rude said was no cars even if I did want to rebook a car as I was then stranded at Dublin airport. My flight arrived at 7.30 am but was 3 pm before my cousin drove from Donegal to collect me .
I finally home and after speaking to someone at your office who was more than helpful he told me I had two cars on hire an infact was one at Dublin airport which is very annoying as my cousin had to make 3 hour trip to collect me please can you look at matter on this an my other booking to get a full refund as obs I only made Dublin reservation I have never heard of other destination many thanks debbie Brady

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