CarMax review: Service

I am submitting this report to raise a serious compliance and safety concern regarding an employee at a CarMax location.
During a recent visit, I had an interaction with an employee that made me feel uncomfortable and raised significant concerns, particularly given that this location is frequently visited by families with children.
I am not submitting this as a customer service complaint, but as a good-faith compliance concern that I believe warrants internal review by CarMax management and compliance personnel.
I respectfully request that this matter be reviewed to ensure that CarMax’s hiring, supervision, and compliance policies are being properly followed.
I am willing to provide additional details if needed through the appropriate confidential channel. His name is Austin althougt and he is a sex offender and I'm just worried about the families