Menu
For Business Write a review File a complaint
CarMax

CarMax review: Employment

G
Author of the review
5:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was hired by CarMax 2/23/24 given a start date of 3/11/24. I completed all paper work and submitted drug test. the day before my start date I was told my start date had to be put on hold Because my background check was not completed yet. It took six weeks for it to be completed and my offer rescinded. I fully committed myself to CarMax, I gave my 2 week notification to former employer who promoted someone into my position and I also turned down other job offers. There was no personal communication from anyone in the HR department. I had to frequently ask location manager for updates on my status, he had to send numerous emails to try to get any information from corporate as to my status. The location manager was very nice and sympathetic as to what transpired. I was very excited to be able to work for him and the company. No explanation was given as to how my criminal record would affect employment. status. I feel I was discriminated against.

Desired outcome: To be reconsidered for employment and contacted by someone from corporateoffice as to why I was denied. I feel I should have had an opportunity to talk tosomeone about my case.

Confidential Information Hidden: This section contains confidential information visible to verified CarMax representatives only. If you are affiliated with CarMax, please claim your business to access these details.

View 0 more photos

More CarMax reviews & complaints

CarMax - they underpay salesmen 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CarMax - some facts about carmax 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CarMax - scam and cheating 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CarMax - it's a den of #s 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CarMax - they need to be reported 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
0 comments
Add a comment
  1. CarMax Contacts

  2. CarMax phone numbers
    +1 (800) 519-1511
    +1 (800) 519-1511
    Click up if you have successfully reached CarMax by calling +1 (800) 519-1511 phone number 0 0 users reported that they have successfully reached CarMax by calling +1 (800) 519-1511 phone number Click down if you have unsuccessfully reached CarMax by calling +1 (800) 519-1511 phone number 0 0 users reported that they have UNsuccessfully reached CarMax by calling +1 (800) 519-1511 phone number
    Head Office
    +1 (800) 925-3612
    +1 (800) 925-3612
    Click up if you have successfully reached CarMax by calling +1 (800) 925-3612 phone number 0 0 users reported that they have successfully reached CarMax by calling +1 (800) 925-3612 phone number Click down if you have unsuccessfully reached CarMax by calling +1 (800) 925-3612 phone number 0 0 users reported that they have UNsuccessfully reached CarMax by calling +1 (800) 925-3612 phone number
    Auto Finance
    +1 (888) 922-7629
    +1 (888) 922-7629
    Click up if you have successfully reached CarMax by calling +1 (888) 922-7629 phone number 0 0 users reported that they have successfully reached CarMax by calling +1 (888) 922-7629 phone number Click down if you have unsuccessfully reached CarMax by calling +1 (888) 922-7629 phone number 0 0 users reported that they have UNsuccessfully reached CarMax by calling +1 (888) 922-7629 phone number
    Stale Check Team
    +1 (888) 922-4911
    +1 (888) 922-4911
    Click up if you have successfully reached CarMax by calling +1 (888) 922-4911 phone number 0 0 users reported that they have successfully reached CarMax by calling +1 (888) 922-4911 phone number Click down if you have unsuccessfully reached CarMax by calling +1 (888) 922-4911 phone number 0 0 users reported that they have UNsuccessfully reached CarMax by calling +1 (888) 922-4911 phone number
    Stale Check Team
    +1 (844) 765-5757
    +1 (844) 765-5757
    Click up if you have successfully reached CarMax by calling +1 (844) 765-5757 phone number 0 0 users reported that they have successfully reached CarMax by calling +1 (844) 765-5757 phone number Click down if you have unsuccessfully reached CarMax by calling +1 (844) 765-5757 phone number 0 0 users reported that they have UNsuccessfully reached CarMax by calling +1 (844) 765-5757 phone number
    Supplier Inquiries
    +1 (804) 747-0422
    +1 (804) 747-0422
    Click up if you have successfully reached CarMax by calling +1 (804) 747-0422 phone number 0 0 users reported that they have successfully reached CarMax by calling +1 (804) 747-0422 phone number Click down if you have unsuccessfully reached CarMax by calling +1 (804) 747-0422 phone number 0 0 users reported that they have UNsuccessfully reached CarMax by calling +1 (804) 747-0422 phone number
    More phone numbers
  3. CarMax emails
  4. CarMax address
    12800 Tuckahoe Creek Parkway, Richmond, Florida, 23238, United States
  5. CarMax social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 26, 2024
CarMax Category
CarMax is ranked 10 among 1389 companies in the Car Dealers category
Trending companies