A couple of co-workers and I like to get breakfast at Carl's once a week. In the last four visits, I have ordered either the ham, egg, and cheese or bacon, egg, and cheese biscuit. Three out of those four times, I get sausage, egg, and cheese. I can't understand why I continue to get the sausage - are they just trying to get rid of it? Unfortunately there is no other Carl's close to the office. I figure I'll have to go in instead of going through the drive-thru and then when I get the bag, check every sandwich just to make sure it is right. Ridiculous.
The complaint has been investigated and resolved to the customer’s satisfaction.