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CB Fast Food Chains Carl's Jr. Complaints #42-61
Carl's Jr.

Carl's Jr. review: False advertising on the app

S
Author of the review
11:31 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more

This is regarding International Burger Day Giveaway. On the app it said "Free Famous Star with any purchase for a day, week, month or year". So on Sunday, May 28 at around 3:00 PM I purchased fries on the app. On the website it states that a burger has to be purchased. This contradicts the app advertisement that specifically states "any purchase". This is deceptive advertising and I should receive a burger but when I complained through the website they said they wouldn't give it to me.

Desired outcome: To receive the Famous Start offered in the ad.

Update by Spencer M.
Jun 23, 2023 12:23 am UTC

I tried to include the original ad below.

Carl's Jr. - False advertising on the app - Photo 1 - update #2402395
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Keywords:
advertisement app famous star fries giveaway international burger day may 28 purchase sunday website
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    +1 (877) 799-7827
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    6700 Tower Circle, Suite 1000, Franklin, Tennessee, 37067, United States
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Carl's Jr. Category
Carl's Jr. is ranked 30 among 57 companies in the Fast Food Chains category
#28 Hardee's Restaurants Hardee's Restaurants #29 Moe's Southwest Grill Moe's Southwest Grill #30 Carl's Jr. Carl's Jr. #31 Golden Corral Golden Corral #32 Del Taco Del Taco

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